Services Specialist

4 semanas atrás

Mogi das Cruzes, Brasil AGCO Tempo inteiro
**Who we are?**
We are a global leader and trusted partner focused on developing, manufacturing and distributing agricultural solutions with our brands Challenger®, Fendt®, GSI®, Massey Ferguson® and Valtra®, powered by Fuse® and Precision Planting® smart agricultural solutions.
Our purpose is to offer farmer-focused solutions to sustainably feed our world. Our core values of transparency, respect, responsibility, integrity and team spirit underpin our work, how we interact with each other and what strategies we employ to fulfill our mission. Our core values are the practices we use daily in everything we do.
If the world of agriculture changes, so do we. With courage. We do this for the farmers. For the people who work for them. For us. For the future.
Join us and experience our platform of global diversity and entrepreneurial spirit as you help us create innovative technologies and positively impact the food of nearly 8 billion people worldwide.
**What we are looking for**:
This position is responsible for managing and supporting the service area of new dealers in Brazil. It is part of their routines to implement the processes inherent in the service area, namely: scheduling, budgeting, opening and closing OS, service, billing, product delivery and contact with the customer after service Evaluate the dealership and carry out an action plan for what is out It needs to be available for travel to visit dealers or be in contact with them through virtual meetings, aligning demands according to needs.
**What are you going to do**:
- Develop and implement processes for
- Market Analysis and Service Sales Potential;
- Prospecting and Scheduling of Services;
- Distribution and Programming Services;
- Remote diagnostics;
- Completion of correct execution of the service. (tests before delivery)
- Closing O.S. and Billing; -Scheduling/Delivery of the ready machine;
- After Sales Contact and Prevention/Resolution of complaints
**What do you need**:
Bachelor's degree in Agronomy, Engineering (Agricultural, Mechanic, Electrical, Electronic or similar) and related areas.
**Diversity, Equity & Inclusion**:
**Our vacancies are for everyone. **We recognize the importance of diversity, equity and inclusion in our work environment. We consider diversity as a power to leverage creativity and innovation. We work on equity to ensure that all people have fair conditions to be and evolve. Likewise, we invest in promoting an inclusive environment as a key to increasing team satisfaction and generating more business success.
**Do you want to know a little more about our history? Access**:

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