Bilingual Customer Service Representative

4 semanas atrás

Paraná, Brasil Helpware Tempo inteiro

**Bilingual Customer Support Representative****About Us**Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Ou**r** PR team is growing and we're looking for experienced **Customer Support Representatives**to join our Helpware team.**Position Overview**:**Primary Responsibilities**:- Inbound & outbound calls; English and Spanish- Scheduling reservations for transportation to healthcare appointments;- Checking on the status of those transportation reservations;- Interaction not only with health plan members but also with transportation providers and healthcare facilities;- Routing calls to internal teams that specialize in questions related to billing, benefit balances, and other general account issues.**Required Education and Experience**- High school diploma or equivalent- One (1) year of inbound call center experience in high call volume atmosphere**Preferred Education and Experience**- Experience with Medicaid, Medicare, and NEMT (Non-Emergency Medical Transportation) guidelines- Knowledge of health insurance programs and benefits**Skills**- Outstanding problem-solving skills and ability to maintain professionalism in a high-stress environment- Positive and helpful attitude- Exceptional interpersonal skills and conflict resolution ability- Ability to work independently and/or with a Team- Basic computer literacy; proven ability to navigate multiple Windows/tabs, copy/paste, and accurately type 35 wpm- Flexible with the ability to adapt to changes in business, strategy, and technology- Ability to empathize with the Member and/or Member's guardian- Must be able to work with geographically and culturally diverse populations and personalities

  • Bilingual Customer Service Representative(Puerto Rico)

    2 semanas atrás

    Paraná, Brasil Helpware Tempo inteiro

    **Part Time(30-32 hours a week) Bilingual Customer Support Representative** **About Us** Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by...

  • Bilingual Customer Service Representative

    1 semana atrás

    Paraná, Brasil Helpware Tempo inteiro

    **Details** **Location: Guam or Puerto Rico | Office: Remote | Vietnamese spoken proficiency is a must.** **About Us**: Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our...

  • Sales Enablement Manager

    3 semanas atrás

    Paraná, Brasil Viseven Tempo inteiro

    Mural is hiring anEnglish Bilingual Remote Sales Training Manager in Argentina ! If you are looking for a great opportunity,Apply Today! What We Offer: Competitive Compensation Health Insurance Flexible Time Off Lunch Stipend Medical/Sick Days So much more!Mural is hiring anEnglish Bilingual Remote Sales Training Manager in Argentina ! If you are looking for...

  • Associate Clinical Representative

    Há 5 dias

    Paraná, Brasil PROCEPT BioRobotics Tempo inteiro

    **Company Overview** Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. We are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows,...

  • BDR (Business Development Representative)

    3 semanas atrás

    Paraná, Brasil The Growth Hub Tempo inteiro

    Vaga para Business Development Representative (BDR) Contrato PJ | R$ 3.000 | 100% Remoto Descrição: Estamos em busca de um(a) BDR para fazer parte do nosso time de vendas. O(a) profissional será responsável por encontrar e qualificar leads, além de agendar reuniões para os Account Executives. Responsabilidades Identificar potenciais clientes através...

  • Sales Enablement Manager – Remote

    3 semanas atrás

    Paraná, Brasil Social Discovery Group Tempo inteiro

    Remote English Bilingual Sales Training Manager – Argentina Mural is hiring an English Bilingual Remote Sales Training Manager in Argentina! Apply Today! Job Description : This team collaborates closely with various cross‑functional teams including Customer Experience, Sales, Product Marketing, Legal, and Project Management to prioritize and deliver...

  • LDR - Lead Development Representative

    4 semanas atrás

    Cascavel, Paraná, Paraná, Brasil INDICA SERVIÇOS LTDA Tempo inteiro

    Pesquisar e identificar empresas e contatos que atendam ao perfil de cliente ideal (ICP), utilizando diversas fontes e ferramentas; Minerar e validar informações relevantes e estratégicos (setor, porte e outros); Criar listas segmentadas de leads organizadas e atualizadas para uso por SDRs; Utilizar ferramentas como LinkedIn Sales Navigator, Apollo,...

  • LDR - Lead Development Representative

    4 semanas atrás

    Cascavel, Paraná, Paraná, Brasil INDICA SERVIÇOS LTDA Tempo inteiro

    Pesquisar e identificar empresas e contatos que atendam ao perfil de cliente ideal (ICP), utilizando diversas fontes e ferramentas; Minerar e validar informações relevantes e estratégicos (setor, porte e outros); Criar listas segmentadas de leads organizadas e atualizadas para uso por SDRs; Utilizar ferramentas como LinkedIn Sales Navigator, Apollo,...

  • LDR - Lead Development Representative

    3 semanas atrás

    Cascavel, Paraná, Paraná, Brasil INDICA SERVIÇOS LTDA Tempo inteiro

    Pesquisar e identificar empresas e contatos que atendam ao perfil de cliente ideal (ICP), utilizando diversas fontes e ferramentas; Minerar e validar informações relevantes e estratégicos (setor, porte e outros); Criar listas segmentadas de leads organizadas e atualizadas para uso por SDRs; Utilizar ferramentas como LinkedIn Sales Navigator, Apollo,...

  • LDR - Lead Development Representative

    3 semanas atrás

    Cascavel, Paraná, Paraná, Brasil INDICA SERVIÇOS LTDA Tempo inteiro

    Pesquisar e identificar empresas e contatos que atendam ao perfil de cliente ideal (ICP), utilizando diversas fontes e ferramentas; Minerar e validar informações relevantes e estratégicos (setor, porte e outros); Criar listas segmentadas de leads organizadas e atualizadas para uso por SDRs; Utilizar ferramentas como LinkedIn Sales Navigator, Apollo,...