Case Manager Internship Opportunity

4 semanas atrás

Brasília, Brasil beBeeFraudPrevention Tempo inteiro

Role Overview

We are seeking a detail-oriented and process-driven intern to join our Case Management team.

This internship offers hands-on experience with a global company, mentorship, professional development, and networking opportunities.

  • Assist with the intake, tagging, and triage of fraud-related case submissions;
  • Document return materials processes for traceability and evidence handling;
  • Support the creation and refinement of SOPs for fraud and marketing workflows;
  • Collaborate with Fraud Ops, Decision Science, and Technical teams to align platform inputs;
  • Participate in testing and feedback for new platform features;
  • Help draft reports and identify opportunities for automation and process improvement.

Requirements

  • Pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year);
  • Strong academic performance and attention to detail;
  • Passionate about structured processes and operational efficiency;
  • Comfortable working across tools like Jira, Confluence, and Excel;
  • Curious about fraud prevention, financial crimes, and enterprise automation;
  • Proactive communicator with strong English skills (written and verbal).

Benefits

  • A paid internship with a competitive stipend;
  • Mentorship, professional development, and networking opportunities.

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