Customer Service Representative

1 semana atrás


Santos, Brasil ZIM Tempo inteiro

We are looking for Customer Representative in our Santos branch**In this role you will**:Check and handle drafts sent by the clients to avoid any misinformation.Check VGM data in the system to check for missing informationFollow up on invoices to avoid correctors.Send invoices for payment to clients as soon as the vessel sails.Print originals Bl and make them available to the clients.Communicate with customers to establish better relationsCargo readiness from the start of the process till final/sailing dateCheck tracking with customer if they neededCommunicate to customer if they needed regarding cargo readiness or other, if necessaryWork closely with Sales Team having better comprehension regarding Customers' needs**Requirements**:**You will need in this role**:Upper intermediate to advanced English levelOffice 365 mainly excel and wordDegree in International trade, or related areasCustomer Service Ability**Function**:Countries & Business Development**Publish in Internal Career Page**:No



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