Customer Service Representative

We are looking for a Customer Service Representative that will handle the following:Check and handle drafts sent by the clients to avoid any misinformation.Check VGM data in the system to check for missing informationLate arrival requests controlLoading intentionPrint originals Bl and make them available to the clients.Communicate with customers to establish...

We are looking for Customer Representative in our Santos branch!**In this role you will**:Check and handle drafts sent by the clients to avoid any misinformation.Check VGM data in the system to check for missing informationFollow up on invoices to avoid correctors.Send invoices for payment to clients as soon as the vessel sails.Print originals Bl and make...

Shape your future as a magentian Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas. Main responsibilities and assignments: Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled;...

Overview Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer’s requests or direct them to the correct areas. Main responsibilities Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled; Analysis of customers request and...

Shape your future as a magentian! Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer’s requests or direct them to the correct areas. Main responsibilities and assignments: - Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly...

Shape your future as a magentian Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas.Main responsibilities and assignments: Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled;...

Shape your future as a magentian!Position:Customer Service Analyst | ExportJob Purpose:Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas.Main responsibilities and assignments:Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly...

Customer Service ExcellenceKey Responsibilities:• Develop a customer-centric approach, providing support for all customers and directing them to relevant areas when necessary.• Analyze customer requests thoroughly and provide clear guidance on potential risks affecting internal and external stakeholders.• Foster strong relationships with customers to...

Manage customer queries, ensuring quick responses and efficient solutions.- Assist in problem resolution and support the customer experience at all stages of the process- Collaborate with other teams to ensure a complete and satisfactory service- Maintain service records and follow up on requests to ensure a quality experience.**Requirements**:- Upper...

Manage customer queries, ensuring quick responses and efficient solutions.- Assist in problem resolution and support the customer experience at all stages of the process- Collaborate with other teams to ensure a complete and satisfactory service- Maintain service records and follow up on requests to ensure a quality experience.**Requirements**:- Upper...