Customer Service Represenative

We are looking for Customer Representative in our Santos branch**In this role you will**:Check and handle drafts sent by the clients to avoid any misinformation.Check VGM data in the system to check for missing informationFollow up on invoices to avoid correctors.Send invoices for payment to clients as soon as the vessel sails.Print originals Bl and make...

Manage customer queries, ensuring quick responses and efficient solutions. - Assist in problem resolution and support the customer experience at all stages of the process - Collaborate with other teams to ensure a complete and satisfactory service - Maintain service records and follow up on requests to ensure a quality experience. **Requirements**: - Upper...

**We are looking for a Customer Service Representative that will handle the following**: - Check and handle drafts sent by the clients to avoid any misinformation. - Check VGM data in the system to check for missing information - Late arrival requests control - Loading intention - Print originals Bl and make them available to the clients. - Communicate with...

**We are looking for a Customer Service Representative that will handle the following**:- Check and handle drafts sent by the clients to avoid any misinformation.- Check VGM data in the system to check for missing information- Late arrival requests control- Loading intention- Print originals Bl and make them available to the clients.- Communicate with...

Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to deliver exceptional service to our customers. This role involves handling customer inquiries, resolving issues efficiently, and providing expert product knowledge.Respond to customer inquiries via phone, email, or chat in a timely manner.Resolve customer complaints by...

As a highly skilled professional, you will be responsible for delivering exceptional customer service and ensuring seamless communication with clients.Main ResponsibilitiesYou will verify drafts sent by clients to guarantee accuracy and completeness.You will utilize the system to identify missing information in VGM data.You will proactively follow up on...

We are looking for Customer Representative in our Santos branch! **In this role you will**: Check and handle drafts sent by the clients to avoid any misinformation. Check VGM data in the system to check for missing information Follow up on invoices to avoid correctors. Send invoices for payment to clients as soon as the vessel sails. Print originals Bl...

We are looking for Customer Representative in our Santos branch**In this role you will**:Check and handle drafts sent by the clients to avoid any misinformation.Check VGM data in the system to check for missing informationFollow up on invoices to avoid correctors.Send invoices for payment to clients as soon as the vessel sails.Print originals Bl and make...

We are looking for Customer Service Manager in our Santos branch! In this role you will: - Strategize with CS team improve measures, service upgrade and avenues that will provide ease of use for our customers. - Develop service procedures, policies and standards and roll them out in the country. - Guide and mentor both CS Team Leaders and individual...

Check and handle drafts sent by the clients to avoid any misinformation. Check VGM data in the system to check for missing information Follow up on invoices to avoid correctors. Send invoices for payment to clients as soon as the vessel sails. Print originals Bl and make them available to the clients. Communicate with customers to establish better...