
Remote Customer Support Agent
4 semanas atrás
Here's a list of what we do on a daily basis:
Handle customer queries and issues as per our company policies
Liaise with other departments and third-party vendors to resolve issues
Contribute to the team's KPIs with your personal performance
Have a great attitude
Be goal-oriented
Be empathetic
**Benefits**:
Paid training
Monthly bonuses
Work-from-home setup
Opportunities for growth & promotions
Schedule: 9-hour shifts (EST time zone)
Please note that for this position, you will be required to own a laptop/desktop minimum of an i3 processor with 8gbram and have a stable, high-speed Internet connection.
- **Video Introduction (2-4 minutes)**- Record a video introducing yourself and answering the questions below. Upload it to Google Drive (ensure access is granted) and share the link in your reply.
- Where are you from and where do you live?
- What is your previous/current work experience?
- What are your key professional strengths?
The next step will be an interview with a senior member of our Customer Support team.
Thank you.
**Job Types**: Full-time, Contract
Pay: R$3,438.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- 2 years customer support experience (required)
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