Remote Customer Support Agent

4 semanas atrás


Rio de Janeiro, Rio de Janeiro, Brasil June Homes Tempo inteiro
We are hiring for virtual Customer Support Agents, working remotely for an international company June homes operating in the real estate and hospitality industry. The offered base salary is $800 / month, with opportunities for additional monthly incentives.
Here's a list of what we do on a daily basis:
Handle customer queries and issues as per our company policies
Liaise with other departments and third-party vendors to resolve issues
Contribute to the team's KPIs with your personal performance
Have a great attitude
Be goal-oriented
Be empathetic
**Benefits**:
Paid training
Monthly bonuses
Work-from-home setup
Opportunities for growth & promotions
Schedule: 9-hour shifts (EST time zone)
Please note that for this position, you will be required to own a laptop/desktop minimum of an i3 processor with 8gbram and have a stable, high-speed Internet connection.
- **Video Introduction (2-4 minutes)**- Record a video introducing yourself and answering the questions below. Upload it to Google Drive (ensure access is granted) and share the link in your reply.
- Where are you from and where do you live?
- What is your previous/current work experience?
- What are your key professional strengths?
The next step will be an interview with a senior member of our Customer Support team.
Thank you.
**Job Types**: Full-time, Contract
Pay: R$3,438.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- 2 years customer support experience (required)
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