Product Quality Engineer

Job Description Hybrid : for this position is required to be on site 3x / week Role : Product Development Quality Propose develop and execute quality initiatives that will ensure customer satisfaction of GEM family. Execute the Global Program Quality Plan Process (GPQP) including program reviews product and competitors assessment quality audits and rides among others. Work in synergy with key stakeholders like Service Quality Plant ME Product Engineering etc Plan implement and execute the quality fleet evaluation process (CTF) Participate and support Launch Team activities to ensure program quality business plans metrics and program quality readiness deliverables are being addressed. Lead and provide quality input to design change process based on the review cadence including customer requirements lessons learned Warranty Voice of the Customer and vehicle audits. Support Launch Excellence initiatives. Current Product Improvement Process (CPIP) Track vehicle quality performance (Warranty Compass QFS QAS Consumer Report Reliability & Durability Buybacks NPS W&P etc) Closely monitor vehicle source metrics (Warranty Compass Buybacks etc) to identify emerging issues that can impact sales region Work proactively to address at yard any identified emerging issues Conduct technical Data Analysis & Reporting. Develop drive and track along actions to improve Warranty Compass and Customer Experience Look for process improvement opportunities and work to implement them Support initiatives to improve Customer Experience. What you will do (responsabilities) : Voice of Quality to regional and global program execution teams (PET) and lead continuous improvement process of these products (CPIP) Assess and ensure that all quality targets and program deliverables are being met and driving customer satisfaction. Escalate to leadership when assistance is needed. Support global launch processes as per the Global Vehicle Development Process (GVDP). Digital Transformation & AI Integration : Champion initiatives that leverage AI analytics and digital tools to enhance plant efficiency real-time quality monitoring and data-driven decision-making. Support innovation projects as required to support Strategic initiatives Location : São Caetano do Sul / SP Your skills and abilities (required qualifications) : Bachelor degree in Engineering (mandatory) Fluent in English / Portuguese (native) Knowledge of automotive industry High level knowledge of product market trends quality manufacturing product development process Experience in Product Engineering Services Manufacturing Engineering and / or Quality Digital fluency is a plus Mobility to travel if required Availability to work in São Caetano do Sul / SP What can you give a competitive edge : Strong written oral and presentation skills Strong analytical skills Working effectively with others from other functions regions and cultures Administrative and organizational skills Workload management Strong problem-solving capabilities with a proven ability to synthesize and manage information across diverse teams. Passion for learning and sharing digital tools such as Power BI Power Apps and AI technologies to support and sustain the Quality of the Future vision. #LI-AS GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week or other frequency dictated by their manager. The selected candidate will be required to travel About GM Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all. Why Join Us We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team. Non-Discrimination and Equal Employment Opportunities General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and / or a pre-employment screening prior to beginning employment. To learn more visit How we Hire . Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call us your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Key Skills APQP Six Sigma GD&T Root cause Analysis CAD Project Leadership SolidWorks Mechanical Engineering Quality Management Product Development Catia Manufacturing Employment Type : Full-Time Experience : years Vacancy : 1 #J-18808-Ljbffr