Customer Success Specialist
Há 20 horas
LOVE startups and always dreamed of working in tech?WANT to build meaningful relationships and help ambitious entrepreneurs succeed?BELIEVE you can use initiative and ownership to fast-track your career?THEN READ ONOneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business dreams into reality. Backed by $15M in seed funding from top-tier VCs in the UK and Silicon Valley, Oneday is scaling fast. Our mission: redefine business education and become the largest entrepreneurship school in the world. Join us and help shape a world where anyone, anywhere, can build a company. WHAT IS THIS ROLE ABOUT?We are hiring an entrepreneurial Customer Success Specialist who will own the student experience end-to-end. Your mission is to wow our students , keep them deeply engaged, and ensure they achieve real outcomes through the program. You will be part relationship-builder, part problem-solver, part coach. You will collaborate closely with our admissions, mentor, and product teams — acting as the voice of the customer inside Oneday. This is NOT a routine support role. This is a high-ownership, fast-paced, startup CS role for someone who wants to grow fast. WHAT YOU'LL DO Build strong relationships with students and mentors to ensure a world-class experience Monitor student progress and proactively increase engagement, satisfaction, and completion Identify blockers and help students stay motivated and on track Run check-ins, onboarding sessions, and community touchpoints Turn feedback into insights to improve the product and operations Drive retention, NPS and student outcomes as your core KPIs Contribute to building scalable CS processes as we grow WHO WE'RE LOOKING FOR Fluent English speaker with exceptional communication skills Entrepreneurial mindset — you take initiative, move fast, and solve problems without waiting for instructions High empathy + relationship skills (you enjoy speaking with people daily)Ownership mentality — you think in outcomes, not tasks A passion for business, startups, or education is a big plus Bonus if you have experience in: Customer success, account management, community management, or support Startup or fast-growth environments WHAT'S IN IT FOR YOU The full startup experience — real responsibility, real impact, real growth Competitive salary + equity An accelerated learning journey surrounded by entrepreneurial people A chance to help build something that changes lives at scale
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Customer Success Specialist
Há 20 horas
Brasília, Brasil Smarter Contact Tempo inteiroWe're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into...
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Fb-cs003 Customer Success Specialist
Há 4 dias
Brasília, Brasil Pearl Tempo inteiro**About Pearl Talent**: Hear why we exist, what we believe in, and who we’re building for: WATCH HERE Why Work with Us? **Role Overview**: As a Customer Success Specialist at Pearl Talent, you’ll work with our client—the Buyer Experience Platform for homebuilders—to lead the setup, optimization, and ongoing management of their customer success and...
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Customer Success Consultant
2 semanas atrás
Brasília, Brasil CAS Tempo inteiroCustomer Success Specialist Consultant – Latin AmericaCAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of...
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Customer Success Consultant
1 semana atrás
Brasília, Brasil CAS Tempo inteiroCustomer Success Specialist Consultant – Latin AmericaCAS uses intuitive technology, unparalleled scientific content, and unmatched human expertise to help companies create groundbreaking innovations that benefit the world. As the scientific information solutions division of the American Chemical Society, CAS manages the largest curated reservoir of...
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Customer Success Specialist
2 semanas atrás
Brasília, Distrito Federal, Brasil PEARL Tempo inteiroWork Arrangement: RemoteJob Type: Independent Contractor, Full-timeWork Schedule: US Time Zones (ET, CT, MT, or PT)Locations: Remote (US time zone alignment required)About Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and...
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Brasília, Brasil SupportYourApp Tempo inteiro5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth....
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Customer Success Specialist, Life Sciences
4 semanas atrás
Brasília, Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Customer Success Specialist, Life Sciences
4 semanas atrás
Brasília, Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Brasília, Brasil SupportYourApp Tempo inteiroSupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s...
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Customer Success Analyst
2 semanas atrás
Brasília, Brasil Revenda Mais Tempo inteiroEstamos contratando Analista de Customer Success em Curitiba / PR Buscamos um(a) Customer Success generalista para atuar de forma estratégica e mão na massa no ciclo de Sucesso do Cliente. Essa pessoa será responsável por garantir uma experiência fluida desde o onboarding até a adoção contínua, realizando acompanhamento ativo da base, análises de...
