Technical Documentation Analyst

4 semanas atrás


Palhoca, Brasil ESSS Tempo inteiro
We have two opportunities for a **Technical Documentation Analyst **at ESSS** **in Florianópolis - SC.
We are looking for a talented technical writer to help create and maintain a modern documentation and user help infrastructure. You will be a core part of the product management team working closely with engineering, product marketing, and customer enablement to create resources that don’t just document what the product does, but speeds up a user from novice to power user. Customer performance is key for the Rocky business, and the tools you will build will create a powerful impact on adoption.
**For this position, your key challenges will be**:
- Management and leadership in product documentation;
- Work close to the technical team to understand and define documentation priorities;
Executing the detailing of technical manuals of the system, for use by the end customer;
- Develop and review standard operating procedures, in relation to product documentation, including the analysis of new market tools, or alternative documentation formats;
- All related documentation is in English language.
- Writing and communication in English is a must for this position.
**Required Requirements**:
- Bachelor's Degree, preferably in a technical field such as computer science or engineering, a focus on English, writing, and communications.
- 05 years of experience as a technical writer, for technology/software products
- Strong experience owning an end-to-end documentation creation process
- Fluent in the English language.
- Verbal and written communication skills;
- Be proactive and have good team work skills.
- A positive attitude, willing to jump in and tackle new challenges
**Desirable**
- To have a certificate of passing a TOEFL or IELTS exam in the last 5 years.
- Experience in Latex / Markdown / HTML / CSS / Confluence / Jira
Engineering Simulation and Scientific Software (ESSS) is a Brazilian multinational firm based in Florianópolis/SC. We offer the most advanced Computer-Aided Engineering (CAE) tools in fluid dynamics, structural analysis, electromagnetism, and multiphysics, including customized software tailored to the needs of each client.
ESSS solutions play a key role in the most innovative projects in the world, helping companies provide radically better and more efficient products. ESSS serves more than 500 clients across many industries: oil and gas, aerospace, automotive, metalworking, energy, turbomachinery, chemical processes, and mining.
We have a collaborative work environment, we offer more than 20 benefits to our employees, incentives for continuing education and support for language courses, flexible hours and excellent infrastructure.
If you believe that your skills, talent and experiences are different to work in a high performance team, register your CV on our website so we can get to know you
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