IT Ham Analyst

3 semanas atrás

Rio de Janeiro, Brasil Cognizant Tempo inteiro
**IT HAM Analyst**
**Who We Are**
**What You’ll Do**
The IT HAM Analyst is responsible for ordering fulfilment, creation and provision of computer/peripheral acquisition, requests and purchase orders, coordinating with suppliers to ensure timely delivery of devices. As well as in-country Invoicing management for reprographics and leasing devices in Brazil.
**Key Responsibilities**
- Consumables Order Fulfilment:
Process and fulfil orders for consumables.
Coordinate with suppliers to ensure timely delivery of consumables, end to end process.
- Creation and Provision of Computer/Peripheral Purchase Requests and Purchase Orders:
Generate purchase requests and orders for computer and peripheral equipment.
Ensure all purchase requests and orders are accurately documented and processed.
- In-Country Invoicing for Reprographics (Brazil):
Handle invoicing processes for reprographics within the country.
Ensure accurate and timely invoicing and reconciliation.
- In-Country Invoicing for Leasing Computer/Peripheral (Brazil):
Handle invoicing processes for leasing computer/peripheral within the country.
Ensure accurate and timely invoicing and reconciliation.
**Preferred experience**:
- Experience of dealing with business personnel
- General knowledge about IT infrastructure, hardware and software
- Strong management, organization, analytical skills with a keen attention to detail
- Strong scripting skills for data consolidations and formatting
- Strong commitment to customer-focused service delivery and support
- Strong customer service and communication skills (verbal, written), while employing diplomacy with customers within the organization on a global scale
- Ability to delivery to deadlines
- Must acquire knowledge necessary to continually manage the
- Ability to prioritize multiple high-level tasks and self-manage time to ensure on-time delivery
- English
**Why Cognizant?**
A career in one of the largest and fastest growing IT services providers worldwide.
Ongoing support and funding with training and development plans.
A highly competitive benefits and salary package.
Opportunity to work for leading global companies.

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