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Team Lead - PL Cognizant Overview As a Team Lead, you will make an impact by leading a high‑performing team, driving revenue growth, and ensuring exceptional service delivery. You will motivate your team to achieve and exceed targets as a valued member of the Media Sales Support team. Responsibilities Team Leadership and Development: Provide mentorship, guidance, and career development to team members. Foster a culture of high engagement, collaboration, and accountability; implement improvement plans to drive success. Revenue Growth and Sales Strategy: Develop and execute strategic plans to achieve and exceed sales and revenue targets; inspire creative and innovative sales approaches; identify opportunities to scale sales programs and maximize impact. Operational Excellence: Manage day‑to‑day team operations, ensuring adherence to SLAs and performance metrics; monitor key metrics (Engagement Score, Adoption, Pitch Rate, etc.) and drive improvements through data‑driven decisions; streamline processes to optimize efficiency and productivity. Strategic Insights and Reporting: Analyze performance data to identify trends, root causes, and actionable insights; deliver clear, concise, and meaningful reports to stakeholders, focusing on solutions; ensure business reviews include actionable recommendations and a compelling narrative. Client and Cross‑Functional Collaboration: Serve as a key liaison between the team, clients, and internal stakeholders; work with cross‑functional teams to align on business goals and implement best practices; lead the team in building strong relationships with clients to drive engagement and retention. Work Model Onsite position, 5 days a week in a client or Cognizant office in São Paulo – SP. Work arrangements are accurate as of the date of posting and may change based on project and business requirements. Qualifications Experience & Results: Proven track record of inspiring a team and driving results in a fast‑paced environment. Adaptability & Problem‑Solving: High degree of adaptability and proactive, solution‑oriented approach to challenging dynamics. Communication & Interpersonal Skills: Exceptional skills with the ability to provide mentorship, guidance, and constructive feedback. Technical Proficiency: Strong skills in Sheets and Slides for data analysis, reporting, and presentations. Language Fluency: Advanced English and full professional fluency in Portuguese. Additional Attributes That Will Help You Stand Out Digital marketing certificate. Google Ads experience/knowledge. Strategic & Analytical Skills: Ability to translate complex data into a clear narrative. Mentorship & Development: Invested in long‑term career growth and identifying potential. Adaptability: Thrive in a dynamic, high‑pressure environment and pivot strategies in response to business changes. Previous Sales Experience: Experience in a sales or account management role is highly desirable. Positive Influence: Known for maintaining a positive and motivating team atmosphere. Please upload your resume in English. We’re excited to meet people who share our mission and can make an impact in a variety of ways. Even if you only meet the minimum requirements, think about your transferable experiences and unique skills that make you stand out. #J-18808-Ljbffr
