Customer Success Consultant – Help Center – FIAP

2 meses atrás


São Paulo, Brasil FIAP Tempo inteiro

Titulo da Vaga: Customer Success Consultant – Help Center

Nome da Empresa: FIAP

Salário:

Localização: São Paulo – SP

Descrição da Vaga: A FIAP é uma faculdade de tecnologia, inovação e negócios que tem como propósito fazer a diferença no mundo e no mercado da educação. Somos change makers, acreditamos muito no poder transformador da tecnologia. Estamos em busca de um(a) Customer Success Consultant – Help Center que irá realizar atendimento aos diferentes públicos (pais de alunos e alunos da graduação, colégio e pós) por diferentes canais (whatsapp, telefone, e-mail e presencialmente) com foco na resolução do problema, trabalhando de forma empática. Realizar atividades de backoffice com a possibilidade de contato com outros departamentos da instituição (professores, coordenadores, financeiro, entre outros).

Para mandar bem você precisa:

  1. Facilidade de relacionamento interpessoal;
  2. Assertividade;
  3. Boa comunicação verbal e escrita;
  4. Comprometimento.

Nós podemos te oferecer:

  • Salário + Benefícios: Vale Transporte, Assistência Médica Notredame, Assistência Odontológica Amil, Vale Refeição, Vale Alimentação ou Cesta básica, Bolsas de Estudos, Nano Courses; Cursos da Alura; Totalpass, Day Off no mês do aniversário, OpenEnglish.

Jornada: de segunda à sexta das 12h00 às 21h48 – (100% presencial)

Local: FIAP LINS – Avenida Lins de Vasconcelos, 1.264 – Cambuci/SP

Venha fazer parte do nosso time Let’s Rock the Future.

Candidatar-se a vaga

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