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Telecom Analyst

3 meses atrás


São Paulo, Brasil Robert Half Tempo inteiro

The CompanyIs a multinational banking institution.Job descriptionTelecom Analyst to handle local voice and datacenter hands-on activities is essential to the Bank Opperations;The Junior Telecom Engineer must demonstrate good communications management skills;Intermediated English is mandatory;Telecommunications and Cabling knwoledge;Experience in datacenter environments;Basic networks knoledge (TCP-IP);Basic experience with voice and telephony systems.Requirement Profile - Knowledge, Skills & ExperiencesWill have the responsibility to support L1 Cisco Voice Operations in Americas;Telecom Analyst will have the responsibility to support Datacenter Operations in Brazil;Patching/Cabling/Racking;Vendor escort;Manage request to the datacenter vendor (cross-connections, tickets, smart hands, adjustments, etc);Telecom Analyst will have the responsibility around Telecom Billing and Mobile administration;Work with Payments on Telecom Bills allocations;Work with infrastructure teams and support in troubleshooting - Monitoring service management system to ensure operational issues are being managed;Provide day-to-day support of existing Network infrastructure;Exercise proficiency with ITP Policies and Procedures, including Change Control, timesheets, etc.;Adhere to the controls, policies and procedures put forth by ITP. This is done in context to Proactively Manage IT risks, Develop predictability within core missions, reduce impact to the production environment and improve stability and visibility through documentation.