Delivery Director

3 semanas atrás

São Paulo, Brasil Exadel Inc (Website) Tempo inteiro
**Why Join Exadel**:
We're a global software consulting and development company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what's next. At Exadel Financial Services, we specialize in banking, capital markets strategy, and technology consulting.
**What You'll Do**:
Service Delivery
- Oversee and support delivery teams to ensure high-quality outcomes aligned with client expectations
- Foster continuous improvement and adherence to delivery best practices
Team Leadership & Development
- Collaborate with HR on recruitment and onboarding
- Provide mentorship and career development support
- Promote a healthy, engaged, and productive team culture
Client & Stakeholder Management
- Build strong relationships with clients and internal stakeholders
- Serve as point of contact for delivery questions or escalations
- Ensure client satisfaction via proactive communication and issue resolution
Operational Support
- Use internal tools to monitor progress, control costs, and report on KPIs
- Align team activities with business and project objectives
Business Support
- Contribute delivery estimates and context during the proposal phase
- Participate in planning and growth discussions as part of a collaborative leadership team
**What You Bring**:
- Proven experience in Financial Services or Capital Markets
- Demonstrated ability to manage remote and distributed delivery teams
- Strong background in project/program management, including digital transformation and AI initiatives
- Experience in KPI tracking, operational reporting, and cost control
- Exposure to pre-sales, client engagement, and proposal development
- Familiarity with financial systems, platforms, or market infrastructure (a plus)
- Effective communication and stakeholder management
- Collaborative leadership style with a focus on team growth
- Data-driven problem-solving and decision-making
- Organized and capable of managing multiple priorities
- Strong sense of ownership and client focus
**Location**:
Remote (LATAM)
**Legal & Hiring Information**:
- Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
- Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

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