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Client Management

4 semanas atrás

São Paulo, São Paulo, Brasil HSBC Tempo inteiro
Coordinate simple and complex projects of Cash Management. Focus on control and governance, including controls testing, project plans and documentation
- Create project plan, project charters and presentations
- Validate files and establish connectivity and perform tests in UAT
- Support Sales in the pre-mandates and provide guidance whenever is required
- Write internal procedures of the area
- Interact with other units to resolve implementation and technical issues
- Engage and work in close alignment within regional team
- Ensure product delivery is provided in a consistent, professional and high quality level
Requirements
- Language skills: English and Spanish
- Strong listening and negotiation skills as well as being a strong written and verbal communicator
- It is required experience with connectivity (H2H, APIs, Swift) and local / global file formats validation (CNAB240, ISO XML, MT101).
- Requires good analytical skills in order to filter, prioritize and validate technical details of the projects. Strong communication and good relationship is required.
- Good domain of excel is also required to develop the project plans.