Strategic Partner Director, National TPA Channel

Manulife John Hancock is seeking a dynamic and strategic leader to join our team as Strategic Partner Director, National TPA Channel. In this role, you will strengthen partnerships with key Third Party Administrator (TPA) firms, passionate about driving revenue growth, improving client retention, and enhancing operational efficiency and service experience across our block of unbundled retirement plan clients. The ideal candidate will advocate for TPA interests in internal initiatives and workgroups, while also delivering compelling presentations to both internal stakeholders and external partners. You’ll play a pivotal role in shaping and executing our TPA strategy, positioning Manulife John Hancock as the Partner of Choice in the retirement plan industry.

Key Responsibilities

• Strategic Leadership: Develop and execute a comprehensive sales strategy to grow business with strategic TPA partners.
• Partnership Development: Collaborate with TPA Channel Directors to build joint business plans that drive mutual growth and success.
• Cross-Functional Collaboration: Work closely with internal sales teams and business units to align efforts and maximize partner engagement.
• Brand Advocacy: Elevate the Manulife John Hancock brand within the TPA ecosystem and serve as the primary liaison for assigned firms.
• Industry Engagement: Represent the company at industry events and conferences, ensuring strong visibility and thought leadership.
• Product & Market Expertise: Keep TPA partners informed about new products, services, and value propositions. Stay current on industry trends and regulatory changes.
• Internal Influence: Advocate for TPA needs across internal initiatives and workgroups, ensuring alignment with strategic goals.
• Performance Reporting: Provide regular updates to the Head of Strategic Partnerships, tracking progress against KPIs and strategic objectives.

Qualifications

• Experience: Minimum of 8 years in strategic business development within the retirement plan industry, passionate about developing TPA relationships and/or working in a large TPA firm.
• Licensing: Series 6 and 63 licenses (or ability to obtain within 6 months of hire).
• Technical Knowledge: Strong understanding of ERISA regulations and retirement plan design.
• Communication Skills: Exceptional written and verbal communication skills, with confidence in both public speaking and one-on-one settings.
• Organizational Agility: Proven ability to manage multiple priorities in a fast-paced, dynamic environment.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Remote

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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