Advertiser Experience Engagement Lead

4 semanas atrás

Sao Paulo, Brasil TikTok Tempo inteiro
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
Ensuring that our global community is safe and empowered to create and enjoy content is a core value at TikTok. The Global Monetization Integrity (MI) team plays a critical role in driving initiatives to mitigate risks in Ads and Commerce and to ensuring advertiser quality on our platform.
As Monetization Integrity Advertiser Experience Engagement Lead you will support a team of Program Managers to drive proactive engagement with local Sales teams on all integrity issues. You will work with cross-functional stakeholders in Policy, Operations, Training, Product and Process to identify, quantify and deliver solutions to market-specific integrity problems.
**Responsibilities**:
- Develop and maintain a deep understanding of the Regional advertising market, its integrity issues and the needs of advertisers.
- Work as the primary point-of-contact for Sales teams on all integrity-related issues and provide proactive and ad-hoc support.
- Manage and develop a team of Program Managers to deliver results against set integrity goals.
- Formulate a roadmap for the development of integrity service management and balance long-term and short-term strategies with key stakeholders.
- Support your team in crafting ad integrity processes and risk control strategies on TikTok platforms that meet the unique requirements of local markets.
- Translate advertiser and sales teams integrity problems into tangible customer improvements.
- Actively engaged in continuous organizational improvement initiatives to meet the growth and address constraints within and cross-departments.
- Minimum five years of leadership experience in related fields.
- Minimum eight years of experience in program management, product management, system/business analysis, or technology/solution consultancy; ideally, in ad integrity or risk control.
- Proven track-record of driving success through leading and empowering teams that delivered major impact towards the business.
- You’re entrepreneurial. You're self-driven. Comfortable working in fast-paced environments and passionate in building products that scale.
- A clear communicator of product decisions and their rationale.
- Excellent communication skills (written and verbal) in stakeholder management.
- Highly data-sensitive, capable of in-depth interpretation through data analysis.
- Bilingual fluency in English and Portuguese
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals should not be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

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