IT Support Analyst
Há 5 dias
**MAIN RESPONSIBILITIES**:
- You will be responsible for designing, building, operating and decommissioning the telecommunications infrastructure across the sites throughout the different regions in Garrett Advancing Motion.
- You will serve as the SME for Networking (Voice/Telephony or LAN, or WAN, and WLAN )services.
- You will lead a small team of Networking/Telecom professionals.
- You will deploy HUE-oriented cost-effective solutions based on customer needs.
- You will support the day-to-day operations of legacy and contemporary Voice/LAN/WAN solutions, including SIP technologies, E911, PBX, Skype for business, SBAs, dynamic segmentation, Qos, etc.
- Influences the design and implementation of Contemporary Networking technologies
- Must be a creative paradigm-breaker capable of delivering contemporary and emerging network solutions to help drive Networking Transformation
- key member of the support team for LAN, WAN and WLAN services for Garrett Advancing Motion locations across all regions.
YOU MUST HAVE:
- Bachelor Degree in Computer Science or related field hands-on Telecommunications experience.
- Advanced English
WE VALUE:
- Strong data analytical skills
- Working knowledge of Agile (Scrum) project methodologies
- ITIL and Six Sigma certification
- Experience supporting global IT operations.
Available Job Activities:
Support IT operations
Document procedures
Partner w/ multiple suppliers
Evaluate Service Level results
Complex projects collaboration
Incident Resolutions
Root cause analysis
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