
Customer Care Júnior
2 semanas atrás
Na Selbetti, estamos mudando o mundo da tecnologia com soluções inovadoras Nossa equipe é formada por criativos, pensadores fora da caixinha e, claro, apaixonados por tecnologia. Se você está cansado do mesmo de sempre e procura um lugar onde possa brilhar, você está no lugar certo
TODAS AS NOSSAS VAGAS ESTÃO ABERTAS PARA PESSOAS COM DEFICIÊNCIA
Responsabilidades e atribuições- Atender aos clientes por diversos canais de comunicação (telefone, e-mail, chat, redes sociais), buscando solucionar suas dúvidas e problemas;
- Identificar e evidenciar pontos de melhorias sugeridas pelos clientes;
- Registrar e atualizar as informações dos clientes no sistema da empresa, mantendo os registros atualizados e organizados;
- Colaborar com outras áreas da empresa para resolver problemas de clientes que envolvam diferentes áreas, como logística, financeiro, tecnologia, entre outras, de maneira criativa e pacificadora;
- Realizar pesquisas e análises de satisfação do cliente, buscando entender suas demandas e expectativas para aprimorar o atendimento e os produtos/serviços da empresa;
- Elaborar relatórios e indicadores de desempenho, para acompanhar as métricas de atendimento e apresentar insights para a gestão;
- Resolver solicitações ou problemas dos clientes;
- Documentar todas as interações com o cliente e garantir que a informação seja compartilhada entre as áreas;
- Atuar como um elo de ligação entre o cliente e todos os departamentos.
- Experiência na função.
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Customer Care Operations Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Lenovo Tempo inteiroRoles & Responsibilities: Lead Post-Purchase Support Operations : Own and manage the customer care operations in Brazil, ensuring seamless post-purchase experiences for eCommerce customers. Support Business Management System (BMS) : Drive the success of core KPIs (e.G., CSAT/OSAT, first-time resolution, aged backlog) by optimizing processes and managing...
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Customer Care Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil TriMas Corporation Tempo inteiro**Customer Care Analyst**Company: Rieke do Brasil Embalagens Ltda.Primary Location: Avenida Juvenal Arantes, nº 2500, Galpão 19, Condo, Jundiai, Sao Paolo, , BRAEmployment Type: Salaried | Full-TimeFunction: Customer ServiceEqual Opportunity Employer Minorities/Women/Veterans/Disabled**Main Duties & Responsibilities****Position Summary**:This role is...
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Customer Care Agent
4 semanas atrás
São Carlos, São Paulo, Brasil Accruent Tempo inteiro**Customer Care Agent -**Brazil, Remote (must be based in Brazil)Every company has a mission. At Accruent, ours is to ensure you are ready to deliver on yours. 10,000+ customers around the globe depend on Accruent to lead their physical resources and gain the transparency to execute their mission. We're mission-ready. Are you?**Why you want to work for our...
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Customer Care Representative
4 semanas atrás
São Paulo, São Paulo, Brasil INDI Staffing Services Tempo inteiroGet AI-powered advice on this job and more exclusive features. Recognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment where professionals can thrive and work in multicultural teams with flexible schedules and endless growth opportunities. Overview of the Role Join our...
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Customer Care Intern
Há 2 dias
São Paulo, São Paulo, Brasil HBK - Hottinger Brüel & Kjær Tempo inteiro R$15.000 - R$25.000 por anoThis job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.At HBK, we live up to...
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Customer Care Intern
Há 2 dias
São Paulo, São Paulo, Brasil Hottinger, Bruel & Kjaer Tempo inteiro R$20.000 - R$25.000 por anoThis job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.At HBK, we live up to...
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Customer Care Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Rockwell Automation Tempo inteiroCustomer Care Advocate page is loaded## Customer Care Advocateremote type: Hybridlocations: Jundiaí, São Paulo, Brazil: Mexico City, Mexico: Sao Paulo, Braziltime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 30, 2025 (19 days left to apply)job requisition id: R Rockwell Automation is a global technology...
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Customer Care Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Atlas Technology Solutions Tempo inteiroWe believe in a world where growth thrives across borders and cultures. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They'd outsource your HR and payroll services to third-party providers in different countries. Today, we're the...
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Customer Care Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Rockwell Automation Tempo inteiroRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile.With more than 28,000 employees who make the world better every day, we know we have something special.Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and...
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Customer Care Specialist 2
4 semanas atrás
São Paulo, São Paulo, Brasil Illumina Tempo inteiroJoin to apply for the Customer Care Specialist 2 role at Illumina Join to apply for the Customer Care Specialist 2 role at Illumina Get AI-powered advice on this job and more exclusive features. What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to...