Customer Care Intern
Há 2 dias
This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.
At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it's how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.
The role
As a Customer Care Intern, you will play a key role in supporting our North American customer base and internal teams. You will be the first point of contact for incoming requests—helping to triage, manage, or route them to the right departments. You will also assist with preparing quotations, following up with customers and ensuring that all requests are handled with professionalism and care.
This role is remote (home office), based in São Paulo, Brazil, and gives you the chance to work in a dynamic, collaborative team that is part of a larger global group with colleagues and customers from different industries and countries.
Key responsibilities
- Manage shared email inboxes, assigning or handling customer requests as needed
- Create quotations for customer requests and follow up on open cases
- Support the team with administrative and organizational tasks
- Collaborate across departments to deliver excellent customer experiences
- Jump in on other projects as business needs evolve
What we are looking for
- Strong communication skills in both English and Portuguese
- Comfortable with Microsoft Office and digital tools
- Team player with strong interpersonal skills
- Detail-oriented, proactive, and eager to learn
- Excited about helping people and solving problems
- Positive, flexible, and able to manage multiple tasks
What you will gain
- Real-world experience in customer care within a global company
- The chance to practice English daily with international customers and colleagues
- Exposure to different industries and global markets
- A supportive environment to grow your professional skills
- Mentorship and guidance from experienced professionals
Benefits
- Life insurance
- Meal ticket
- Ticket bus
-
Customer Care Intern
Há 2 dias
São Paulo, São Paulo, Brasil HBK - Hottinger Brüel & Kjær Tempo inteiro R$15.000 - R$25.000 por anoThis job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.At HBK, we live up to...
-
Coordenador de Customer Care
1 semana atrás
São Paulo, São Paulo, Brasil Soulan Recursos Humanos Tempo inteiro R$90.000 - R$120.000 por anoMULTINACIONAL DE GRANDE PORTE CHINESA NO SEGMENTO AUTOMOTIVO - GAC DO BRASIL - LOCALIZADA NA ZONA SUL DA CIDADE DE SÃO PAULO - MORUMBI.VAGA PRESENCIALFormaçãoSuperior em Administração, Contabilidade, Engenharia ou áreas correlatas.IdiomaInglês avançado para conversação - Haverá validação.ExperiênciaVivência consolidada em serviço pós-venda...
-
assistente customer care
Há 6 dias
São Paulo, São Paulo, Brasil OEMPREGO Tempo inteiro R$20.000 - R$30.000 por anoTer um perfil técnico e administrativo e ter atuado com atendimento ao cliente, controle de SLA, fechamento mensal, indicadores.FORMAÇÃO: TI, ADM ou correlatasATIVIDADES:Atendimento 1º e 2º nível, garantir o SLA contratado, monitorar suprimentos.LOCAL DE TRABALHO: Serra/ESENSINO SUPERIOR ENSINO SUPERIOR - ADMINISTRAÇÃO DE EMPRESAS ENSINO SUPERIOR -...
-
Coordenador de Customer Care
Há 2 dias
São Paulo, São Paulo, Brasil Soulan Tempo inteiro R$80.000 - R$120.000 por anoOportunidade para atuar em uma montadora Chinesa que iniciou recentemente suas operações no BrasilSegue abaixo informações da posição:Tipo de Vaga: Efetivo - CLTHorário de Trabalho: Comercial - das 09h00 às 18h00Local de Trabalho: Morumbi - Zona SulModelo de Atuação: PresencialO QUE VOCÊ IRÁ FAZER:• Projetar e implementar processos e...
-
Customer Care Advocate
2 semanas atrás
São Paulo, São Paulo, Brasil Rockwell Automation Tempo inteiro R$14.200 - R$50.000 por anoRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Customer Care Manager, Brazil
Há 2 dias
São Paulo, São Paulo, Brasil Illumina Tempo inteiro US$90.000 - US$120.000 por anoWhat if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and...
-
Assistente De Customer Care
2 semanas atrás
São Paulo, São Paulo, Brasil BuscarVagas - Consultoria Tempo inteiro R$50.000 - R$80.000 por anoATRIBUIÇÕES: Atividades: Atendimento ao cliente por telefone, e-mail, WhatsApp e redes sociais, proporcionando suporte para informações, solicitações e tratamento de reclamações. Garantir o feedback ao cliente dentro do prazo estabelecido pelo CIRT (Customer Informed Response Time). Acompanhar os KPIs relacionados às ações de Customer Care para...
-
Customer Care Specialist 2
Há 12 horas
São Paulo, São Paulo, Brasil Illumina Tempo inteiro R$40.000 - R$80.000 por anoWhat if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and...
-
Analista de Customer Service
Há 4 dias
São Paulo, São Paulo, Brasil Willisa Tempo inteiro R$35.000 - R$45.000 por anoIndústria fabricante de equipamentos hospitalares e produtos para home e personal care contrataAnalista de Customer Service: Contrato temporário (cobertura de licença maternidade – até 9 meses) Benefícios: Assistência Médica + Vale Refeição + Vale Transporte Regime de trabalho híbrido (50% dos dias úteis presenciais)Responsabilidades:•...
-
Assistente De Costumer Care
2 semanas atrás
São Paulo, São Paulo, Brasil BuscarVagas - Consultoria Tempo inteiro R$30.000 - R$45.000 por anoATRIBUIÇÕES: Atendimento ao cliente por Telefone, E- mail, WhatsApp e Redes Sociais, proporcionando atendimento às demandas do cliente como informações, solicitações e reclamações; Tratamento de reclamações e feedback ao cliente, dentro do prazo CIRT (KPI: Customer Informed Response Time); Acompanhar os KPIs relacionados às ações de CUSTOMER...
