
Digital Workplace Analyst
4 semanas atrás
- Conhecimentos em elaboração de documentos técnicos e vivência em processos ITIL;
- Sustentar/administrar ambiente de Voz das localidades do cliente;
- Interação com operadoras de telefonia para integração de links de Voz SIP e digital, e também na realização de troubleshooting/determinação de problemas.
**Qualifications**
- Experiência mínima de 05 anos, com formação em Tecnologia, Networking ou similar;
- Conhecimentos em ferramentas de colaboração Cisco, como Call Manager, CUBE, Voice Gateway;
- Conhecimento em protocolo SIP;
- Conhecimento em Excel;
- Inglês intermediário.
Títulos/Certificados
Certificação desejada: Cisco CCNA Associate
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