Partner Success Specialist
4 semanas atrás
WHAT YOU'LL DO
- Act as the primary point of contact for partners, working on business as usual technical inquiries (e.g., order/returns issues, system questions, customer service priorities);
- Provide timely, high-quality support to merchants;
- Track operational objectives and propose solutions for recurring challenges;
- Enhance partner satisfaction by offering support and pinpointing areas for improvement to meet partner expectations;
WHO YOU ARE
- You have 1+ years of experience in a service role, ideally in a B2B environment;
- You are fluent in English (written and spoken), with additional languages like Italian, French, or German being a plus;
- You are dependable and accountable, with flexibility to adjust working hours based on partner needs, including occasional weekend or early/late hours;
WHAT WE OFFER
- A real opportunity to use your creativity with a strong business-oriented approach
- A startup environment with the benefits of a group
- Complete autonomy in your day to day, based on the company's requests. You will work remotely.
- A gratifying job where all the success will be thanks to you
- A Multicultural work environment
- Work in an amazing team
- Work-life balance
- A Competitive salary
Pay: R$2,400.00 - R$3,500.00 per month
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