
Payment Success Operations Specialist
2 semanas atrás
We're seeking a highly skilled Payment Success Operations Specialist to join our team. As a key member of our organization, you'll play a critical role in driving the success of our payment operations.
Your primary responsibility will be to analyze and optimize payment transaction flows, ensuring seamless experiences for customers across multiple business units.
Key Responsibilities- Improve payment success rates by analyzing transaction data and identifying areas for improvement.
- Develop and implement strategies to enhance operational resilience and reduce costs associated with payment operations.
- Collaborate with cross-functional teams to identify and address technical issues affecting payment performance.
- Manage relationships with external payment service providers, acquiring banks, and card schemes to ensure alignment on strategic priorities and issue resolution.
- Bachelor's degree in Business, Finance, Engineering, Economics, or a related field.
- 5+ years of experience in payments, fintech, financial operations, or a related area, with a proven track record of leading projects or initiatives.
- A data-driven mindset and strong analytical skills, with the ability to draw insights from complex data sets and translate them into actionable strategies.
- Excellent communication and stakeholder management skills, comfortable engaging with internal teams and external partners across regions.
We believe in creating valuable experiences for our users, innovating new solutions that are safe, pleasant, and efficient.
We make informed decisions by analyzing valuable metrics, navigating the business landscape strategically.
Success is a team sport; when we work together to help our partners and colleagues win, we win too.
We always do the right thing, speaking our minds and listening to each other with sincerity.
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