Technical Delivery lead

Mumbai, Maharashtra, India. Thane, Maharashtra, India

• 202504854
• Thane, Maharashtra, India
• Full time

This is a hands-on and strategic position where you'll wear many hats; delivery lead, team mentor, problem solver, and change champion. You'll work closely with cross-functional leaders to ensure our offerings and ways of working continue to evolve alongside our strategy and growth ambitions.

The individual would be a very good problem solver with a zeal of exploring new technologies on top of his / her day-to-day responsibilities.

The individual is expected to guide the software development team by themselves actively participating in all technical agile ceremonies and work closely with other leaders to meticulously define a technical Architecture roadmap based on WTW priorities.

• Spearheading complex initiatives as a key member within the Common Capabilities team, involving multiple stakeholders globally.
• Lead Know Your Customer ( KYC) application development team, understand stakeholder requirement, enable team to deliver technology solutions.
• Evaluate emerging and azure technologies, frameworks and tools to support business goals.
• Overseethe successful delivery of multiple service streams, and project execution, ensuring outcomes are achieved within scope, time, budget, and quality expectations.
• Align and manage a cohesive delivery team and working in the capacity of a technical PO to work closely with Business stakeholders
• Own the line management of the delivery team, including 1:1s, performance development, and identifyingskill gaps aligned to WTW'sgrowth areas: Data, AI, and Adoption & Change.
• Champion resource optimization, utilization, and project forecasting to ensure teams are supported and commercial goals are met.
• Act as a senior escalation point for internal and client teams, navigating delivery challenges and enabling smooth resolution of blockers.
• Build and maintaintrusted relationships with clients and partners, acting as a strategic advisor who understands their goals and challenges.
• Drive a delivery culture rooted in accountability, creativity, and curiosity - balancing influence and support to get the best from people.
• Contribute to strategic business planning including team structure, resourcing, and evolving our business to meet strategic goals.
• Bring a change management mindset - both in how we deliver transformation for clients and in navigating change internally as we scale.
• Taking ownership in driving interactions within other WTW technology teams for all technical needs including Information Security related deliverables.
• The individual is expected to break a technical problem into high level deliverables which can be then picked up by the team to be distributed within the sprints.
• Experience in exploring Automation opportunities for optimizing technical delivery, e.g. Git Hub Co – Pilot, Power Apps, GenAI, etc.
• The individual is expected to clearly present Solution designs to Key stakeholders.
• Any other tasks as requested by the manager from time to time.

• 14 - 18 years of experience out of which minimum 6 years of experience as a Technical Delivery Lead, creating technical solutions using cloud native technologies.
• Experience in working around vulnerabilities and Guardrails, within a cloud ecosystem.
• Experience working in KYC Domain and as Technical Product Owner.
• Insurance Industry experience is value add

When you join us, you make the decision to be a part of a leading global people, risk and capital company. We offer a rewarding and challenging environment. You will work with interesting people on exciting assignments. And there is always something new to learn. Working at WTW has its rewards. Not only do we get to collaborate with talented colleagues and work with great clients, we are offered competitive total rewards programs that align with our values. Some of our benefits & perks:

• Competitive rewards
• Work life balance
• Industry leading healthcare
• Savings and investments
• Educational resources
• Maternity and paternity leaves
• Opportunity to network and connect
• Corporate discounts on products and services
• Generous time off

WTW (NASDAQ: WTW) is in the business of people, risk and capital. With roots dating to 1828, our company has over 45,000 colleagues serving more than 140 countries and markets. Our values – client focus, teamwork, integrity, respect and excellence – underlie all that we do, including how we behave and interact with each other. They are part of our WTW DNA. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and ideas — the dynamic formula that drives business performance. Together, we unlock potential. We are located on the internet at wtwco.com

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