Senior Murex Support Specialist

3 semanas atrás

Belo Horizonte, Brasil beBeeMurex Tempo inteiro

We are seeking a skilled Murex Back-Office Support Specialist to join our team. This role involves providing top-notch technical support for Murex users, ensuring they can operate at maximum efficiency.

The ideal candidate will have extensive experience with Murex functionalities, particularly in pre and post-trade workflows, contract management, and event handling. They should also be proficient in data mart management, market data processing, batch processing, end-of-day flows, interfaces, and trade life cycles.

To succeed in this position, you will need strong analytical skills, attention to detail, and excellent communication skills. You should be able to work effectively in a fast-paced environment and prioritize tasks efficiently.

Key Responsibilities:

  • Resolve daily back-office end-user issues on both functional and technical levels as part of L1 Support.
  • Liaise with internal teams to resolve issues and implement necessary enhancements.
  • Develop requirements for given streams based on resolution needs.
  • Manage day-to-day tasks to complete application support deliverables.
  • Contribute to group efforts in resolving requests or issues.
  • Analyze, formulate, propose, develop, and contribute to overall solutions per project deliverables.
  • Follow up on new application developments, enhancements, version upgrades, regulations, and other items globally.
  • Perform various testing levels for assigned deliverables and participate in formal release cycles.

Required Skills:

  • 3+ years' hands-on experience with Murex Back-Office functionalities.
  • Experience in Datamart, Market Data, Batch processing, End of Day flow(s), interfaces, and Trade Life Cycle.
  • Strong analytical and problem-solving skills.
  • Detailed-oriented and quick learner.
  • Good verbal and written communication skills.
  • Strong organization skills.
  • Good product knowledge in IRD, CRD, EQD.
  • Understanding of P&L concept and its components.
  • Strong relationship building skills internally and externally.
  • Experience in supporting end-users and resolving their daily issues.

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