Customer Success Manager
Há 2 dias
Position:Client Success ManagerHours:Full-Time (40 hours/week) Time Zone:ESTOverview:Our client is looking for a Client Success Manager to own relationships with agency clients, primarily chiropractic, dental, and medspa clinics. You’ll be their main point of contact, ensuring campaigns drive real results and clients stay informed, confident, and happy.This role blends client communication, data-driven performance management, and coordination with internal teams to keep everything running smoothly, from onboarding to ongoing optimization.What You’ll Do:Daily Client Communication: Be the main point of contact for each clinic client. Communicate daily via calls, emails, and texts, keeping clients informed before they have to ask. Provide clear updates on campaign performance, next steps, and upcoming improvements. Build trust through responsiveness, proactivity, and transparency.Client Onboarding: Lead new clients through setup: ensuring tracking, GoHighLevel, and campaigns are properly configured. Set expectations around timelines, deliverables, and what strong performance looks like. Ensure a smooth and confident start to each new client relationship.Monitor & Troubleshoot Campaigns: Review ad and funnel performance daily, track metrics like CPL, leads generated, bookings, show rate, and conversion rate. Identify drops or issues early (e.g., “show rate dropped 20% this week”) and diagnose potential causes. Suggest actionable fixes: whether it’s a follow-up tweak, schedule adjustment, or new messaging.Coordinate with Delivery Teams: Communicate findings and improvement plans to the right team members (media buyers, appointment setters, etc.). Ensure changes are executed effectively and followed through. Bridge the gap between performance data and hands-on execution.What You’ll Own: Client performance metrics (leads, bookings, show %, close %). Client satisfaction, retention, and renewal rates. Proactive, fast communication and problem-solving. Strategic understanding of marketing and sales processes, connecting data insights to business outcomes.What We’re Looking For: Previous experience in sales or lead generation. Strong communication and organizational skills. Ability to interpret data and turn insights into clear actions. A proactive, solution-oriented mindset. Comfort working with multiple clients and priorities in a fast-paced environment. A team player who collaborates well across departments.
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Customer Success Manager
Há 6 dias
Brasília, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
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Manager, customer success engineers
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Brasília, Brasil Palo Alto Networks Tempo inteiroOur MissionAt Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career...
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Brasília, Brasil beBeeEngineering Tempo inteiroCustomer Success Engineering Team Lead We're driven by a shared mission—to solve real-world problems with cutting-edge technology and bold thinking. The role requires overseeing a team of Customer Success Engineers who enable customer success with our award-winning portfolio. As the CSE Manager, you will drive the team to in-depth knowledge of indicators...
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Senior Customer Success Manager
Há 5 dias
Brasília, Distrito Federal, Brasil Veracode Tempo inteiroLooking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than VeracodeVeracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by...
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Senior Customer Success Manager
2 semanas atrás
Brasília, Brasil Veracode Tempo inteiroLooking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?Look no further than VeracodeVeracode is a global leader in Application Risk Management for the AI era.Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by...
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Customer success specialist
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Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
3 semanas atrás
Brasília, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
