Senior key account manager

Há 16 horas

São Paulo, São Paulo, Brasil Netvagas Tempo inteiro

Join to apply for the Senior key account manager role at Netvagas

1 day ago Be among the first 25 applicants

Join to apply for the Senior key account manager role at Netvagas

Get to Know Cubbo
We are Cubbo, a venture-backed e-commerce fulfillment company on a mission to revolutionize the e-commerce landscape in Latin America. Operating in Mexico and Brazil, we empower retailers to provide world-class fulfillment experiences, delivering faster than Amazon and MercadoLibre. Our cutting-edge tech solutions include ETA tracking, inventory safety stock, and more—ensuring seamless e-commerce operations.
Our headquarters in Mexico City is the epicenter of innovation driving our mission to redefine fulfillment in the region.
Role Description: Key Account Manager (KAM) — São Paulo (Hybrid)
We are looking for a Key Account Manager (KAM) to build and nurture strategic relationships with our key customers in Brazil. Based in São Paulo and working in a hybrid model, you will be the main point of contact for our most important clients—driving customer success, retention, and growth by aligning their goals with Cubbo's innovative fulfillment solutions.
If you thrive on solving problems, delivering exceptional service, and uncovering growth opportunities, this role is for you.
Requisitos
Customer Management & Retention: Serve as the primary point of contact for assigned key accounts, developing deep relationships and ensuring ongoing satisfaction.
Growth & Upselling: Identify upselling opportunities by introducing additional Cubbo solutions that add value to the customer.
Contract Management & Renewals: Lead contract renewals and negotiations, securing long-term agreements that are mutually beneficial.
Technology Adoption & Enablement: Promote the use of Cubbo's technology tools, ensuring customers understand how to maximize their efficiency.
Performance Monitoring & Reporting: Track key performance metrics, providing data-driven recommendations to help customers improve operations.
Cross-Functional Collaboration: Work closely with operations, sales, tech, and product teams to deliver excellent service.
Problem-Solving & Escalation Management: Proactively resolve customer issues, managing escalations with a solution-oriented approach.
Qualifications & Experience
Experience: Minimum 5 years of experience in key account management, customer success, or a similar role in e-commerce or logistics.
Preferred:Knowledge of e-commerce platforms and fulfillment/logistics technology.
Proven track record in contract negotiation and upselling.
Skills:Customer-centric approach with strong communication skills.
Data-driven decision-making and analytical skills.
Excellent proficiency with technology tools, such as CRM and data analysis tools.
Ability to manage multiple projects in a fast-paced environment.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Human Resources Services

Referrals increase your chances of interviewing at Netvagas by 2x

Zonal Sales Manager (Freelancer) – Brazil (f/m/x) Sales Manager, Mid-Market – BRA (Recognized Streaming Platform) Sr. Manager, Sales Engineering -– Issuing Risk and Identity Solutions Manager I, B2B Sales (Bilingual ENG/PORT) Sales Engineering Delivery Manager (Middle/Senior) ID39657 Sales Engineering Delivery Manager (Middle/Senior) ID39657 Sales Strategy and Operations Manager, Google Cloud

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Senior key account manager

    Há 17 horas

    São Paulo, São Paulo, Brasil Netvagas Tempo inteiro

    Join to apply for the Senior key account manager role at Netvagas1 day ago Be among the first 25 applicantsJoin to apply for the Senior key account manager role at NetvagasGet to Know CubboWe are Cubbo, a venture-backed e-commerce fulfillment company on a mission to revolutionize the e-commerce landscape in Latin America. Operating in Mexico and Brazil, we...

  • Key Account Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil HAYS Tempo inteiro

    VENDAS; COMERCIAL; LOGÍSTICA; FARMACÊUTICA; SÃO PAULOBuscamos um Key Account Manager para atuar em uma multinacional do segmento logístico.Como Key Account Manager, você será responsável pela manutenção da carteira de clientes e prospecção de novos clientes ao nível LATAM.**Requisitos**:- Experiência na área comercial do setor logístico ou...

  • Key Account Manager

    Há 7 dias

    São Paulo, São Paulo, Brasil realme Tempo inteiro

    Direct message the job poster from realme 1. Key Account Development and Management - Responsible for the development, negotiation, and long-term relationship maintenance of strategic key accounts in the Brazilian market (such as Magazineluiza, Fast Shop, CASAS BAHIA, etc.). - Develop sales strategies for key accounts to ensure efficient matching of customer...

  • Key Account Manager

    Há 11 horas

    São Paulo, São Paulo, Brasil Yuno Group Tempo inteiro

    Overview Remote, Brazil, Full-Time, Individual Contributor, +2 years of experience in payments Who We Are At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our...

  • Key Account Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Yuno Tempo inteiro

    Overview Join to apply for the Key Account Manager (Brazil) role at Yuno . Remote, Brazil, Full-Time, Individual Contributor, +2 years of experience in payments. About Yuno At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT...

  • Key Account Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil Merz Aesthetics Tempo inteiro

    Na Merz Aesthetics , acreditamos no poder da confiança. Como empresa global dedicada exclusivamente à medicina estética, temos orgulho de empoderar profissionais de saúde, pacientes e colaboradores a viverem suas melhores versões todos os dias. Com mais de 115 anos de história como empresa familiar, oferecemos um portfólio de produtos clinicamente...

  • Account Manager Sênior

    Há 5 dias

    São Paulo, São Paulo, Brasil Dfense Tempo inteiro

    Vaga: Account Manager Sênior – MG e Centro-Oeste (com atuação pontual em SP)A Dfense Security está expandindo sua presença nas regiões de Minas Gerais e Centro-Oeste, e busca um(a) Account Manager Sênior para liderar essa frente.Este é um desafio estratégico, com foco inicial em prospecção ativa (perfil hunter), mas com grande potencial de...

  • Account Manager Sênior

    Há 5 dias

    São Paulo, São Paulo, Brasil Dfense Tempo inteiro

    Vaga: Account Manager Sênior – Região SulA Dfense Security está fortalecendo sua operação na Região Sul do Brasil e procura um(a) Account Manager Sênior para liderar nossa atuação em RS, SC e PR.Estamos montando a base da operação, e por isso buscamos alguém com perfil hunter, com energia para abrir mercado, construir oportunidades e gerar...

  • Key Account Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil Sungrow Power Supply Co., Ltd. Tempo inteiro

    The Position:Sungrow is looking to bring on board a Key Account Manager that is helping the business to grow in the distributors/distributed generation sectors focused on Brazilian market.The main role is to bring new customers into the business focusing on GD - distributors market, developing strategies in conjunction with sales and marketing, getting new...

  • Executivo(a) de Contas – Key Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil LTN BRASIL Tempo inteiro

    Executivo(a) de Contas – Key Account Manager (Agência de viagens)Executivo(a) de Contas – Key Account Manager (Agência de viagens)Estamos em busca de profissionais para integrar nosso time comercial em São Paulo como Executivo(a) de Contas.Principais responsabilidades :Gestão e monitoramento de contratos;Manutenção, retenção e expansão de...