Agency General Manager Sao Tome and Principe

3 semanas atrás

São Paulo, São Paulo, Brasil CMACGM Tempo inteiro
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
YOUR ROLE
We are seeking an experienced and results-driven GENERAL MANAGER to lead the Sao Tome Agency.
This role is integral in representing the interests of the Carrier, promoting the Group's image, and ensuring the successful execution of sales and customer service strategies within the scope.
The GENERAL MANAGER will report directly to the Cluster General Manager and serve as the local point of contact for Cluster and RO Functional Managers.
**WHAT ARE YOU GOING TO DO ?**:
CMA CGM Brand promotion and development.
**Financial Management**: Prepare and execute financial forecasts in collaboration with the Cluster CFO.
**Business Development**: Monitor the market for new opportunities and develop direct relationships with key customers. Find and develop import and export leads, engage prospects and convert them to the group customer
**Sales Leadership**: Managing and controlling Sales & Operation activities, d efine and monitor performance targets to achieve strategic objectives.
**Customer centricity**: Ensure a quick and proper response to all reasonable customer requests, focusing on customer satisfaction
**Reporting & KPI follow up**: Gather regional market information, analyze and generate reports including Monthly commercial and all KPI reports.
**Team Management**: Oversee the local workforce, ensuring compliance with labor regulations and Group
policies.
**Internal Control & Compliance**: Implement internal audit recommendations and report any suspected fraud to management and relevant authorities.
**Government and Institutional Liaison**: Represent the Group with local authorities and government bodies as required.
Perform all other duties as maybe asigned by management
**WHO ARE WE LOOKING FOR ?**:
Preferably master's degree in Transport & Logistics, Marketing, business administration or management.
At least 5 years of experience in a managerial role, shipping - logistics sector
Strong leadership and organizational skills.
Proven experience in commercial management and business development.
Excellent communication and stakeholder management abilities.
Comprehensive understanding of financial and operational processes.
Accurate and analytical skills.
Change leader.
Software / IT Applications.
Bilingual Portuguese - English (listening, writing, speaking)
Knowledge of French is an advantage.
Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines

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