Port Operations Manager Sao Tome and Principe

Headed by Rodolphe Saadé, the CMA CGM Group is the world leader in maritime transport and logistics, serving more than 420 ports worldwide on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is constantly innovating to offer its customers a complete and ever more efficient range of new maritime, land, air and logistics solutions.
Committed to the energy transition in maritime transport, and a pioneer in the use of alternative fuels, the CMA CGM Group has set itself the goal of becoming Carbon 0 by 2050.
Through the CMA CGM Foundation, the Group takes action during humanitarian crises that require an emergency response by mobilising the Group's maritime and logistics expertise to deliver humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.
YOUR ROLE
Reporting to the GM hierarchically and to the Cameroon Cluster's COO functionally, you will be responsible for the physical execution of the container journey, from discharge from a vessel to loading back on a vessel. Within this role your scope includes all port and vessel operations in Sao tome and principe ports. In addition, you are responsible for ILS which manages all intermodal transports over the country ports and the management of empty equipment under the scope.
**WHAT ARE YOU GOING TO DO ?**:
The main mission of the Chief Operations Officer is the management of the operational execution of the container journey within the scope assigned. This includes both import, export, transhipment, and empty containers.
In coordination with our Cluster, Head
- and Regional-Office define and manage the strategy to optimize operations within your scope, to offer both the best possible product to our customers and manage costs.
Manage vessel schedules in the port of Sao Tome (berthing schedule / gang deployment) for CMA CGM Group operated vessels. Act as main contact for Lines, Regional Office and terminals on specific vessel call operations. Propose and work-out solutions to minimize vessel delay and minimize port stay.
Prepare call, secure and coordinate berth windows at terminals for all Group operated vessels, advise improvement opportunities to Lines and Regional Offices
Ensure timely communication regarding planned operational schedule changes, providing all relevant documentation and necessary support to the vessel and its crew
Local advisor for Marine Procurement topics (terminals, tugs, pilots, port dues, etc), in close coordination with Cluster, Head and Regional Office Marine and Terminal Procurement teams.
Develop and manage the intermodal network of ILS. This means all solutions to and from ports in the ILS.
Negotiate with suppliers to secure cost/quality/capacity in line with the group strategy and corporate guideline.
Identify cost savings areas for Equipment and M&R, report the benefits and develop Logistics revenue
Supervise stock management and ensure Logistics performance KPI
Define and manage the intermodal selling rates for the scope of ILS
Bring support to sales team to sell Intermodal products/services
Identify new business opportunities (traffic services available on the market) and share to commercial teams / RO intermodal / HO intermodal
Manage the operational execution from order taking and execution follow up with our vendors, ensuring we offer the best possible service to our customers.
Support our commercial teams to develop new and innovative solutions for our customers.
Cost reduction realization for all operational costs under your scope (vessel/cargo ops, intermodal and equipment costs).
Ensure the team's awareness of the group and agency's strategies, approaches, targets, and
Instructions
Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts
Monitor performance and KPIs and work with the team on continuous development
Ensure alignment to the Core model and Core processes and tools
Collaborate with lines, Partners, and agency sales teams and set clear objectives and working procedures per service to achieve the most beneficial calls commercially, Operationally and Cost wise
Identify cost savings areas and report the benefits
Forecast and report all major events to agency management teams, RO, Lines, OPS direction, and
all other stakeholders and prepare a mitigation operational plan
Collaborate with Procurement in RO and HO for renewal of the contracts and SLAs and highlight
the operational and financial requirements
Measuring the efficiency of an organisation's operational processes and taking steps to improve them
Focus on the group's assets' best productivity, Cargo loadin

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