Business Operations Analyst

**Business Operations Analyst - Anticipation**:**The Job**
As Business Operations Analyst, you will play an important role supporting the creation of our Anticipation business, providing our micro and small merchants, traditionally underserved by credit institutions, access to capital to grow their businesses. You'll have a critical part in proposing and developing new processes and optimizing current ones to assure merchants are well-serviced in terms of their anticipations with high operational efficiency while keeping the expected repayment performance that allows us to extend the anticipation footprint in a scalable manner. The Anticipation team is characterized by a strong technical bias, being proficient in analysis tools, and constantly challenging the status-quo.
**What you'll do**
- Build hacks to scale operations at initial stages. Create, update and maintain manual and automatic flows of file interpreting processes
- Identify opportunities to increase operational efficiency and/or customer experience
- Execute data-driven analysis and recommend next steps and strategic initiatives
- Provide thoughtful and comprehensive documentation and testing for your solutions before shipping them
- Raise meaningful insights, questioning our processes and numbers, design scalable solutions and develop projects aiming to impact the lives of millions of small merchants all over Brazil
- Interact daily with our team bringing technical perspective for each new solution, but also taking account the business value added on it
- We expect an ownership behavior and a unquiet mind, always questioning the "status quo" and implementing routine improvements to make us go to the next level
**You'll be great for this position if**
- You have 3+ years relevant experience with large data sets and the ability to analyse and build relationships across different data points
- You have experience with scripting and data analysis programming languages
- You're fluent in data ingestion and data warehousing fundamentals
- You are hands-on: not afraid to get your hands dirty, crunch databases to outstanding insights and update routines
- You have strong analytical and creative problem-solving skills to be able to work in an ever-changing environment
- You're fluent in Portuguese and advanced English
**Why you should join SumUp**
- Be part of a company that lives and breathes to empower small merchants around the world
- Be part of a truly global team and work with people from different parts of the world as you deliver your projects
- Have full autonomy (for real) to propose and implement changes that will up our game
- Convenient office location in the heart of Pinheiros (São Paulo), close to the central stations and main avenues (due to the pandemic, we are currently working with a full-time remote setup)
- Access to our all perks and benefits: healthcare for employees subsidized by the company, optional dental assistance, transport voucher or parking space at the office building, meal/food voucher, Gympass, life insurance
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
- SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind._

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