CRM Manager

4 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil Kaizen Gaming Tempo inteiro
**We are Kaizen Gaming**
Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in Europe, with the Stoiximan brand in Greece and Cyprus and Betano in Germany, Romania, Bulgaria, Portugal, Brazil, Chile and Peru. Our aim is to leverage cutting-edge Technology in order to provide the optimum experience to those who trust us for their entertainment.
**Let's start wit the role**
In this role you will be responsible for planning and coordinating the execution of the CRM strategy for the Sportsbook and Casino products across multiple channels, for creating high engagement in all channels and for driving upwards the number of active players, retention, reactivation and cross-sell objectives for Sportsbook and Casino customers.
**Responsibilities**
- Develop in collaboration with the HQ team a comprehensive, data-driven CRM strategy for the assigned market considering local compliance, market conditions and competition;
- Ownership of the CRM plan;
- Liaise with CRM Strategy Team in Athens HQ for fine tuning of the automated lifecycle journeys, keeping them updated of market insights, competition intelligence, best practices;
- Ensure that the campaign execution and delivery is completed as per plan and all the relevant stakeholders are informed of the volumes, performance and outcomes;
- Deploy the bonus budget profitably through robust planning, execution and analysis;
- Analyse historical revenue performance and forecast future program performance;
- Initiate and manage the development process of creative -from brief to delivery
- with a laser focus on the customer insight and deliver customer engagement and response;
- Lead on-going segmentation of the customer base in the market to identify insights and target customer segments with specific campaigns;
- Identifying customer touch points and ensuring the right actions and communications are implemented;
- Keep abreast of advertising standards and consumer protection laws and standards in the Relevant Markets;
- Follow and report on competitor activity within the assigned market;
- Regular reporting to senior stakeholders on success of campaigns, demonstrating a deep understanding of customer motivation.
**Requirements**:
- 3-5 years of CRM, lifecycle management or marketing experience, preferably with a technology company;
- Proven track record of developing and implementing a campaign strategy based on an understanding of the customer needs and customer profile;
- Well versed in extracting customer insight from data;
- Great organisation, planning and prioritization skills, with strong attention to detail;
- Solid experience of implementing, driving and managing complex multi-channel campaigns;
- Professional experience in operating CRM tools (Adobe Campaign or Salesforce CRM, for example). Optimove tool will be considered a plus;
- Exceptional stakeholder management and collaboration skills;
- Fluency in verbal and written communication in English.
**Kaizen Gaming Perks**
Competitive salary package and bonus scheme;
- Clear career paths & a developmental 360° feedback framework.
**Recruitment Privacy Notice**
Regarding the data you share with us, you may find and read our recruitment privacy notice here.

  • CRM Analyst

    4 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Stealth Manager - White Label Agency Tempo inteiro

    Contract: PJ — Remote, Full TimeCompensation: R$6,000/monthLanguage Requirement: Advanced EnglishYour RoleAs a CRM Marketing Analyst, you will be responsible for planning, implementing, and optimizing CRM workflows, automations, and funnel sequences that drive measurable business outcomes for our clients. You are not just an executor — you are a...

  • Desenvolvedor(a) CRM Dynamics Microsoft

    4 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Sys Manager Informática Ltda Tempo inteiro

    Faça parte de uma empresa com certificado Great Place to WorkA Sys Manager atua no mercado de TI há mais de 25 anos. Somos uma empresa que transforma, potencializa e realiza negócios de sucesso.O #TimeSys é formado por especialistas nas mais avançadas tecnologias, reconhecido por colaborar para o crescimento tecnológico de grandes corporações. Nossos...

  • CRM Business Manager

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeGerenciamento Tempo inteiro R$65.000 - R$85.000

    Desenvolver Carreira no CRMO profissional nesta posição coordenará a equipe do CRM, gerenciará disparos de comunicação e colaborará com as áreas de marketing, comercial TI garantindo a execução eficiente das ações.Principais Atribuições:Atuar na análise de comportamento de compra, segmentação de público, implementação de campanhas...

  • CRM Business Development Manager

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeAnálise Tempo inteiro R$40.000 - R$60.000

    Oferecemos uma oportunidade de liderançaEstamos em busca de um profissional comprometido, organizado e dinâmico para fazer parte da nossa equipe como Coordenador de CRM.O candidato ideal será responsável por liderar a equipe e a operação de CRM Brasil e internacional. Será necessário realizar análise de dados e indicadores, testes, modelagem de base...

  • Especialista em CRM

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Always ON Tempo inteiro

    Always ON Rio de Janeiro, Rio de Janeiro, BrazilEspecialista em CRMAlways ON Rio de Janeiro, Rio de Janeiro, BrazilLocal:Rio de Janeiro, Barra da TijucaClique no link do formulário, preencha os campos necessários e mande o seu currículo:Sobre a vagaSe você é movido(a) por desafios, gosta de transformar dados em estratégia e entende que CRM vai muito...

  • Business Development Manager

    3 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil SummitNext Tempo inteiro

    Business Development Manager - FX & CFDs Industry - Brazil MarketJoin to apply for the Business Development Manager - FX & CFDs Industry - Brazil Market role at SummitNextBusiness Development Manager - FX & CFDs Industry - Brazil Market5 days ago Be among the first 25 applicantsJoin to apply for the Business Development Manager - FX & CFDs Industry - Brazil...

  • Gerente De Crm Rio De Janeiro

    1 dia atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Netvagas Tempo inteiro

    Netvagas Rio de Janeiro, Rio de Janeiro, BrazilJoin to apply for the Gerente de crm rio de janeiro role at NetvagasNetvagas Rio de Janeiro, Rio de Janeiro, BrazilJoin to apply for the Gerente de crm rio de janeiro role at NetvagasGerente de CRMA Dealerhunter é a primeira HRTech especialista no setor automotivo da América.Nossa missão é conectar os...

  • CRM Analyst Pleno

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Cadastra Tempo inteiro

    Cadastra Rio de Janeiro, Rio de Janeiro, Brazil Cadastra Rio de Janeiro, Rio de Janeiro, Brazil Quer evoluir constantemente, trabalhar em equipe e gerar um impacto real e de alto desempenho no mercado? Junte-se a nósComo CRM Analyst , você será responsável por realizar a gestão do relacionamento de diferentes clientes, além de ter autonomia para...

  • Account Manager

    4 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil IWS Services Tempo inteiro

    **_IWS Services_**Empresa líder en tecnologías de la información (TI) enfocada en facilitar el uso de sistemas y comunicación en las empresas mediante la aplicación de nuevas tecnologías, está en busca de personas comprometidas y proactivas para la siguiente vacante:**_Account Manager (TI)_****_Requisitos: _**- Experiência mínima de 1 año en ventas...

  • Account Manager

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil IWS Services Tempo inteiro

    **_IWS Services_**Empresa líder en tecnologías de la información (TI) enfocada en facilitar el uso de sistemas y comunicación en las empresas mediante la aplicación de nuevas tecnologías, está en busca de personas comprometidas y proactivas para la siguiente vacante:**_Account Manager (TI)_****_Requisitos: _**- Experiência mínima de 1 año en ventas...