On-Site Technology Support I

Há 5 dias

Buenos Aires, Brasil JPMorganChase Tempo inteiro

Join to apply for the On-Site Technology Support I role at JPMorganChase

Job Description

Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.

As a Technology Support I team member in Employee Platforms, you will ensure the operational stability, availability, and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience.

Responsibilities
  • Troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery to support business operations
  • Assist in the improvement of operational stability and availability through participation in problem management
  • Assist in monitoring production environments for anomalies and address issues using standard observability tools
  • Identify and document basic issues and potential solutions for business and technology stakeholders
  • Support the management of incidents, problems, and changes in technology applications or infrastructure, and escalate in compliance with firm policy and processes
Required Qualifications, Capabilities, And Skills
  • 1+ years of experience or equivalent expertise in troubleshooting, resolving, and maintaining information technology services
  • Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
  • Advanced English level
Preferred Qualifications, Capabilities, And Skills
  • Exposure to one or more general-purpose programming languages or automation scripting
  • Exposure to Information Technology Infrastructure Library (ITIL) framework

Please submit your resume in English

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

#J-18808-Ljbffr

  • On-Site Technology Support I

    Há 5 dias

    Buenos Aires, Espírito Santo, Brazil JPMorganChase Tempo inteiro

    Join to apply for the On-Site Technology Support I role at JPMorganChaseJob DescriptionEmbark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.As a Technology Support I team member in Employee Platforms, you will ensure the operational stability,...

  • Senior On-Site Application Specialist

    Há 5 dias

    Buenos Aires, Brasil beBeeTechnologist Tempo inteiro R$57.000 - R$85.900

    Job OpportunityWe are seeking a skilled professional to fill the role of On-Site Technology Support Specialist. In this position, you will be responsible for ensuring the operational stability, availability, and performance of our production application flows.As a member of our Technology Support team, you will work closely with cross-functional teams to...

  • Technology Support Analyst

    2 semanas atrás

    Buenos Aires, Brasil JPMorganChase Tempo inteiro

    Join to apply for the Technology Support Analyst role at JPMorganChase 1 day ago Be among the first 25 applicants Join to apply for the Technology Support Analyst role at JPMorganChase Get AI-powered advice on this job and more exclusive features. Job DescriptionThis position is for an applications support resource that will be tasked to demonstrate...

  • Technology Support Analyst

    Há 5 dias

    Buenos Aires, Brasil JPMorganChase Tempo inteiro

    Join to apply for the Technology Support Analyst role at JPMorganChase 1 day ago Be among the first 25 applicants Join to apply for the Technology Support Analyst role at JPMorganChase Get AI-powered advice on this job and more exclusive features. Job DescriptionThis position is for an applications support resource that will be tasked to demonstrate...

  • Technology Lawyer

    Há 7 dias

    Buenos Aires, Brasil beBeeLegal Tempo inteiro US$70.000 - US$80.000

    Job OverviewThe Global Technology Legal Practice Group is a specialized legal team providing critical support to the firm's technology organization and business units on complex technology matters. The practice group offers expert legal coverage in areas such as Cloud, Data Management, Technology Transactions, Outsourcing, SaaS, Licensing Agreements, and...

  • Technology Support Specialist

    Há 15 horas

    Buenos Aires, Espírito Santo, Brazil beBeeTechnical Tempo inteiro US$80.000 - US$120.000

    Embark on a dynamic career in technology support, contributing to the delivery of world-class solutions that ensure seamless user experiences.Key ResponsibilitiesTroubleshoot production application flows to guarantee end-to-end application or infrastructure service delivery supporting business operationsAssist in enhancing operational stability and...

  • #1 Technology Support Professional

    Há 6 dias

    Buenos Aires, Brasil beBeeTechnologist Tempo inteiro US$20.000 - US$30.000

    Job SummaryWe are seeking a highly skilled Technology Operations Specialist to join our team. This role is responsible for ensuring the smooth operation of our school-wide technology systems, securing platforms, and supporting staff and families.Key Responsibilities:Provide technical support and issue resolution services to staff, troubleshoot issues, and...

  • Senior Technology Solutions Architect

    Há 5 dias

    Buenos Aires, Brasil beBeeEngineering Tempo inteiro US$100.000 - US$150.000

    Job OverviewThis role is for an experienced Principal Site Reliability Engineer to join a dynamic team developing and delivering innovative technology solutions in a secure, stable, and scalable manner. The successful candidate will be responsible for designing and implementing critical technology solutions across multiple technical areas in support of the...

  • Technology Support Analyst

    Há 5 dias

    Buenos Aires, Espírito Santo, Brazil JPMorganChase Tempo inteiro

    Join to apply for the Technology Support Analyst role at JPMorganChase1 day ago Be among the first 25 applicantsJoin to apply for the Technology Support Analyst role at JPMorganChaseGet AI-powered advice on this job and more exclusive features.Job DescriptionThis position is for an applications support resource that will be tasked to demonstrate technical...

  • Global Technology Legal Practice Group

    2 semanas atrás

    Buenos Aires, Brasil JPMorganChase Tempo inteiro

    Global Technology Legal Practice Group - Associate Counsel Join to apply for the Global Technology Legal Practice Group - Associate Counsel role at JPMorganChase Continue with Google Continue with Google Global Technology Legal Practice Group - Associate Counsel Join to apply for the Global Technology Legal Practice Group - Associate Counsel role at...