IT Support Associate Ii
4 semanas atrás
DESCRIPTIONSobre Operations Technology Solutions (OTS)Como um IT Support Associate, você irá usar suas habilidades para suportar o nosso time de Operações resolvendo problemas envolvendo múltiplas arquiteturas de TI. Estamos sempre comprometidos com melhorias; você será incentivado a participar de oportunidades no desenvolvimento de sua carreira para progredir na Amazon.Estamos procurando indivíduos automotivados para assumir desafios e motivar equipes a desenvolver soluções para os obstáculos que enfrentamos.Essa é uma posição para atuar presencialmente em Cajamar - SP.Key job responsibilitiesVenha fazer parte da nossa equipe de tecnologia e:- Seja protagonista na gestão de equipamentos de TI de última geração em nossas instalações- Lidere soluções técnicas e faça a diferença em nossa infraestrutura operacional- Desenvolva seu lado mentor, compartilhando conhecimentos e capacitando novos talentos- Cresça conosco através de constante aprendizado em tecnologias inovadoras- Conecte-se com diversos times, oferecendo suporte presencial e remoto em múltiplas localidades- Desfrute de uma rotina dinâmica com possibilidade de trabalho em diferentes turnos, adaptável ao seu perfilAqui você terá a oportunidade de impactar diretamente nossas operações enquanto desenvolve suas habilidades técnicas e de liderançaAbout the teamOperations Technology Solutions (OTS): Somos a força que impulsiona uma das operações mais impressionantes do mundo A cada dia, nossa tecnologia permite a entrega de milhares de sorrisos em forma de pacotes, alcançando pessoas em centenas de países.Como parte de OTS, você será essencial em uma engrenagem que:- Mantém o ritmo acelerado das operações globais da Amazon- Garante precisão excepcional em cada processo- Estabelece novos padrões de excelência em serviçosAqui, sua expertise em TI não será apenas mais uma habilidade - será parte fundamental de uma revolução logística que não para 24 horas por dia, 7 dias por semana, nosso time mantém as operações da Amazon funcionando sem interrupções. Junte-se a nós e faça parte dessa história de inovação e sucesso globalBASIC QUALIFICATIONS- Experiência prática com instalação e manutenção de computadores.- Experiência em suporte a sistemas operacionais Windows e Linux.- Conhecimento em rede de computadores (Modelo OSI, TCP/IP).- Experiência com Microsoft Office, ferramentas de monitoração e controle de chamados.- Leitura e Escrita em Inglês.PREFERRED QUALIFICATIONS- Certificações CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), hardware Microsoft (instalação), AWS ou outras certificações relevantes do setor.- Experiência em ambiente dinâmico com alto nível de atendimento ao cliente.- Inglês avançado.Job details- BRA, SP, Sao Paulo- Operations, IT, & Support Engineering
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