Cdm- Customer Delivery Manager

4 semanas atrás


Brasil Agritask Tempo inteiro
Agritask is a well-financed startup whose agronomic Intelligence & Analytics platform helps the world's largest Food & Beverage Enterprises create a more sustainable and predictable world.
- Agritask has a mission to provide global Food & Beverage enterprises with greater control over supply by:
- Guiding, monitoring, and enforcing sustainable and agronomic practices at scale.
- Forecasting yields and detecting supply risks early, leveraging historical & in-season data.
We are looking for an experienced
- **CDM (Customer Delivery Manager)** to work fully remotely from any location in Brazil (HQ Israel). As a CDM, you will oversee projects from the post-sale stage through delivery, taking charge of the technical aspects involved. You will be responsible for mapping clients' processes, gathering requirements, designing the solution, and managing the project's customers. You will also manage the implementation and development phase, ensuring project stability, and facilitating delivery to the Account Managers. This role requires direct interaction with customers, as well as solution designing, implementation ownership, and training.
**You will**
- Manage the project lifecycle from post-sale to delivery and hyper-care, ensuring effective technical management.
- Build and develop projects to meet customer requirements and business goals.
- Manage implementation and ensure smooth deployment.
- Provide comprehensive training and support to ensure customers understand the solution.
- Manage developers to meet technical requirements.
- Conduct regular project status meetings, sharing updates on progress and difficulties.
- Ensure a seamless transition from implementation to hyper-care, ensuring customer satisfaction.
- Work closely with the Account Manager's team to transfer knowledge and hand over the project after the hyper-care phase.
- Evaluate and improve project management processes and methodologies.
**Requirements**:
- Fluent English
- Strong Project Manager record in the software industry.
- Strong project management skills, with a successful history of overseeing projects from start to finish.
- Experience in building and delivering customer-focused solutions, ensuring alignment with customer requirements and goals.
- Excellent communication and people skills, with the ability to effectively engage with customers and internal teams.
- Proficiency in coordinating implementation activities and collaborating with developers.
- Strong problem-solving and planning abilities, with an initiative-taking approach to identifying and resolving project-related challenges.
- Bachelor's degree in computer science, Engineering, Agriculture, Food and Sustainability, or related fields.
**Nice to have**
- Spanish speaker
  • Delivery manager

    4 semanas atrás


    Brasil Botcity Tempo inteiro

    Company and Role Overview At BotCity, we've built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer tools. We believe that automation projects are...

  • Delivery manager

    3 semanas atrás


    BRASIL Botcity Tempo inteiro

    Company and Role Overview At BotCity, we’ve built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer tools. We believe that automation projects are...

  • Partner Delivery Manager

    4 semanas atrás


    Brasil Feedzai Tempo inteiro

    Overview Lead Recruiter for Customer Success @ Feedzai. Feedzai is the world's first RiskOps platform for financial risk management and a market leader in cloud-based risk management powered by machine learning and artificial intelligence. Feedzai protects trillions of dollars and enhances customer experience for everyday users while maintaining privacy....


  • Brasil Rimini Street Tempo inteiro

    Join to apply for the Professional Services Delivery Manager role at Rimini Street Join to apply for the Professional Services Delivery Manager role at Rimini Street About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000 Company, is a global provider of end-to-end enterprise software support, products and services, the leading...

  • Delivery Manager

    2 semanas atrás


    Brasil Appsilon Tempo inteiro R$50.000 - R$70.000 por ano

    Why do we need you?We're looking for a talented (Senior) Delivery Manager to lead impactful projects. This is your opportunity if you're a skilled professional passionate about project success. You will be responsible for leading the successful delivery of data-intensive projects for Pharma and BioTech clients, with a special focus on clinical trials. You...


  • Brasil Optive Tempo inteiro

    Read until the end for full application instructions. Full-time ongoing/long-term contract on international team | Remote (Brazil-based) $5,200–$6,900 USD /month (≈R$26,700–R$35,700 BRL equivalent) Lead cross-functional execution across dev, design, and stakeholders 5+ years in a customer facing SaaS product environment Strong technical...

  • Customer Success Manager

    1 semana atrás


    Brasil Agent Tempo inteiro US$70.000 - US$120.000 por ano

    Job Title: Customer Success Manager for Real Estate Coaching Location: Remote (LATAM)Hours: Must be available for 15 hours/week, scaling to 40 , with meetings aligned to EST hours.Compensation: based on assessment) About the Company Our client is a startup helping Canadians become real estate investors through online events, bootcamps, and high-ticket...

  • Customer Succes Manager

    3 semanas atrás


    Brasil Lotier International Tempo inteiro

    Customer Succes Manager   When you are enjoying content on TV, radio, smartphone, tablet or PC, you are also watching the works of the team that helps put that content right there. The mission of Lotier is to enable renowned media companies (e.g. BBC, Disney, Discovery, Paramount) worldwide to bring content to the viewer in the most efficient and...

  • Program Manager

    4 semanas atrás


    Brasil ServiceNow Tempo inteiro

    Overview It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform...

  • Customer Success Manager

    4 semanas atrás


    Brasil Techwolf Tempo inteiro

    LocationThe Americas, Brazil, Mexico, Costa Rica Employment TypeFull time Location TypeRemote DepartmentGo To Market One platform, a whole world of opportunity Right now, the best jobs are limited to people in a handful of the world's wealthiest cities, yet brilliant people are everywhere . Driven to overturn the status quo and distribute opportunities...