Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual)

Há 6 dias

Santo André, Brasil Parikh Financial Tempo inteiro

Overview Operations & Support Analyst (AI Startup – Remote LATAM / Bilingual) Our client is a small but fast-growing AI-powered software startup supporting consulting, finance, and enterprise clients. They build intelligent automation tools that help teams save time and work smarter. They’re looking for a reliable and detail-oriented Operations & Support Analyst to manage client support tickets and keep daily operations running smoothly. This is a hands-on role in a lean international team where adaptability, communication, and follow-through are key. Key Responsibilities Client Support & Ticket Management: Manage incoming support tickets and ensure timely, professional responses. Escalate or coordinate ticket resolutions across technical and operations teams. Track issues, update FAQs, and identify opportunities for automation. Operational Support & Coordination: Execute recurring operational and administrative tasks. Support scheduling, documentation, and cross-team coordination. Maintain and update internal process documentation (Notion, Google Docs). Vendor & Logistics Assistance: Assist with vendor communication, assessment, and onboarding. Maintain records and documentation for vendor relationships. Qualifications 1–3 years of experience in operations, support, or administrative coordination. Strong written and spoken English communication skills. Excellent organizational and time-management abilities. Experience using productivity tools (Google Workspace, Notion, Slack, Excel/Sheets). Familiarity with support ticket systems (HubSpot, Intercom, Zendesk) is a plus. Basic familiarity with AI tools (ChatGPT, Claude, Notion AI) or a strong interest in learning them. Personal Attributes Reliable and detail-oriented. Comfortable working across multiple teams and priorities. Curious about technology and automation. Proactive, structured, and eager to grow in a fast-paced startup. What We Offer Payment in USD (monthly contractor basis). Salary range: USD 1,000 – 1,400/month, depending on experience. Schedule: Monday to Friday, with flexibility for LATAM time zones. Paid time off and local holidays included. 100% remote position with an international, collaborative team. #J-18808-Ljbffr

  • Commercial Support Analyst

    1 semana atrás

    Santo André, Brasil BairesDev Tempo inteiro

    Commercial Support Analyst - Remote Work At BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact...

  • Executive Assistant | Remote | LATAM only | 86106

    3 semanas atrás

    Santo André, Brasil Remote Talent LATAM Tempo inteiro

    Overview About Us: At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional...

  • Executive Assistant | Remote | Latam Only | 86106

    2 semanas atrás

    Santo André, Brasil Remote Talent Latam Tempo inteiro

    OverviewAbout Us: At Remote Talent LATAM, we connect top Latin American talent with leading U.S. marketing agencies.We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals.While we're not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and...

  • Commercial Support Analyst

    Há 15 horas

    Santo André, Brasil BairesDev Tempo inteiro

    Commercial Support Analyst - Remote Work Join to apply for the Commercial Support Analyst - Remote Work role at BairesDev At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the...

  • Ai Partner Operations Specialist

    2 semanas atrás

    Santo André, Brasil Remote Jobs Tempo inteiro

    OverviewAI Partner Operations SpecialistLocation: Remote, USAEmployment Type: Full-TimeCompensation: $68,000.00 - $85,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience.Benefits Offered: Vision, Medical, Life, Dental, 401KSummaryAn AI Partner Operations Specialist at OneStream plays a critical...

  • Portfolio Account Management Associate

    Há 6 dias

    Santo André, Brasil BairesDev Tempo inteiro

    Overview 3 months ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's...

  • Commercial Support Analyst

    2 semanas atrás

    Espírito Santo, Brasil BairesDev Tempo inteiro

    Commercial Support Analyst - Remote Work Join BairesDev as a Commercial Support Analyst. We deliver cutting-edge solutions to giants like Google and innovative startups in Silicon Valley. Our diverse 4,000+ team works remotely on roles that drive significant impact worldwide. When you apply, you're taking the first step in a process that goes beyond the...

  • Mobile Engineer

    1 semana atrás

    Santo André, Brasil Astra Ai Tempo inteiro

    Location: San Francisco, CA - Remote (LATAM preferred) Work Type: Full-TimeWe're partnering with a confidential, high-growth technology company in Silicon Valley that's building AI-powered platforms.This team moves fast, cares about craftsmanship, and empowers engineers to own meaningful work for the long term.This is a full-time, remote opportunity to join...

  • Franchise Business Consultant

    Há 14 horas

    Santo André, Brasil Gold's Gym Tempo inteiro

    The Franchise Business Consultant – LATAM supports Master Franchise and Direct Franchise partners across Latin America by providing operational guidance, financial coaching, and training to drive performance while ensuring alignment with Gold’s Gym global standards. This role requires fluency in Portuguese and English and proficiency in Spanish to...

  • Content Operations Specialist

    2 semanas atrás

    Santo André, Brasil Remote Jobs Tempo inteiro

    Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access...