Field Service Technician BR

Are you a seasoned Field Service Technician seeking a dynamic opportunity with a publicly traded company? Are you looking to work for a global organization that positively impacts the environment? Would you like to work for a multicultural team? Look no further As part of the Fluence team, you would play a pivotal role in the company's success.

We are currently hiring a talented individual to join our team. In this hybrid role you will provide essential support to our Field Service Coordinator, the team and customers.

At Fluence our mission is to provide innovative solutions that transcend boundaries and contribute to the global landscape of water and wastewater treatment. We take pride in our track record of delivering exceptional work, and we understand that the key to sustaining and elevating our reputation lies in our commitment to continuous improvement.

What you will do as a Field Service Technician:

• Perform preventive and corrective maintenance tasks on equipment.
• Commissioning of equipment.
• Supervise the assembly and operation of equipment.
• Train the operation and maintenance team on the equipment.
• Communicate the progress of work to the Area Supervisor.
• Perform equipment repairs and chemical cleaning of membranes at Fluence.
• Receive and respond to service requests, complaints, and technical inquiries from internal and external customers.
• Prepare technical reports on the work carried out, as well as in cases of failures or proposals for improvements on existing equipment or processes.
• Request and control operational parameter monitoring spreadsheets for the equipment.
• Complete knowledge of the equipment, components, and their applications.
• Act as a liaison with the customer regarding technical aspects of equipment already sold.
• Stay updated on technological advancements.
• Provide feedback on technical aspects for future improvements.
• Provide feedback to the sales area on job opportunities identified in the field.
• Prepare travel expense reports for service execution.
• Keep personal tools and work equipment in order.
• Knowledge of the commissioning procedures for different equipment and their corresponding records.
• Prepare Service Notes.

What Core Competencies You Possess:

• Responsible, committed, autonomous, with proactivity, initiative, and interest in contributing to the activities involved.
• Planning and organizational skills. Manage time efficiently and effectively, prioritizing tasks appropriately.
• Communication skills and the ability to express ideas and instructions, as well as establish good interpersonal relationships.
• Ability to work in a team.
• Results-oriented. Analytical mindset for problem-solving, with practicality and decision-making ability.
• Focus on internal and external customers. Ability to understand and detect customer needs, providing precise and reliable responses (to both internal and external requirements).
• Ability to respond effectively and flexibly in high-pressure and demanding situations. Adaptability to change with the ability to work well in new or adverse situations.

Who you are and What you Bring to the Table:

• Residence in Fortaleza or nearby cities
• Academic Level: Chemical Technician or Engineer
• Knowledge of IT tools: Office packages.
• Experience: 2 years in a similar position, Process Engineer, Inverse Osmosis and Ultrafiltration
• Availability to travel: required.
• Driver's license: required.

What we Offer:

• Eligible for discretionary annual performance bonus
• Bradesco health insurance (100% coverage for the employee + 50% coverage for dependents up to 18 years old)
• Expenses during business trips will be reimbursed through an expense report
• Birthday day off

If you are ready to take your career to new heights and contribute to a dynamic team, apply now Join us in shaping the future of our company and making a meaningful impact in the corporate world.

EEOC Statement:
Fluence Corporation is dedicated to hiring a diverse workplace that celebrates an inclusive culture and belonging. As an equal opportunity employer, we do not discriminate based on race or color. Religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information, or disability.

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