HR Business Partner, PXT People eXperience and Technology

HR Business Partner, PXT People eXperience and Technology (Human Resources)

At Amazon, we are committed to being the safest place to work in the world, the best employer, and the most customer-centric company. To get there, we need exceptionally talented and empathetic people who are passionate about making each day better for all employees — and you will play a crucial role in this journey Our People eXperience & Technology (PXT - Human Resources) professionals care deeply about the employee experience and support employees and leaders in focusing on people through engagement, technology, and innovation.

Key responsibilities

• In this position, you will be responsible for the PXT (People eXperience and Technology - Human Resources) agenda in an Amazon warehouse located in Cajamar-SP.
• The HR generalist role is pivotal in driving business results by seamlessly blending strategic insight with hands-on PXT execution. Through cultivating trusted partnerships with leaders, these professionals adeptly manage complex employee matters, provide targeted coaching on performance and talent development, and actively shape organizational culture.
• Their multifaceted work significantly enhances the employee experience while ensuring PXT practices align closely with overarching organizational goals.
• Key responsibilities include spearheading internal communication and employee engagement initiatives, facilitating leadership development programs from supervisor to managerial levels, overseeing labor and employee relations issues, consolidating and analyzing critical HR metrics (e.g., absenteeism, attrition, fill rates), indirectly managing employee services such as shuttle transportation and food services, developing continuous improvement plans for employee experience, and designing and executing Diversity, Equity, and Inclusion (DEI) programs.
• This holistic approach ensures that the HR generalist role is instrumental in fostering a productive, inclusive, and engaging work environment that supports overall organizational success.

A day in the life

• As an HRBP, no two days are alike, but a typical day will likely include the following responsibilities: Work with a team of HR Assistants to create the best experience for employees.
• Lead the reporting and analysis of HR metrics and goals.
• Participate in daily meetings along with the Operations team and other support areas.
• Monitor workforce planning meetings.
• Conduct "Gemba" and monitor operational processes in the "shop-floor".
• Monitor the environment from a labor and employee relations perspective, identifying trends and risks.
• Participate in Brazil PXT Operations team meetings, reporting metrics and indicators of your operation.
• Lead PXT and multidisciplinary projects that go beyond your work unit.
• Promote and model an inclusive environment for all employees through specific programs, local initiatives, and affinity groups.
• Support employee inquiries and situations with discretion and experience, along with routine standard work on employee onboarding, performance management, engagement processes, and benefits services.
• Train, develop, and support leadership through decision-making.
• Collaborate with various levels of the organization, from frontline employees to senior leaders.
• Influence and guide partners to prioritize employee experience and customer obsession.

About the team

• We could be a great match if you:
• Are excited to work in a fast-paced and team-oriented environment.
• Are enthusiastic about working in a production environment (logistics warehouse) engaging our teams, training our leaders, and creating the best place in the world to work.
• Are excited about generalist positions where each day you will deal with various Human Resources topics.
• Are enthusiastic about flexing your routine when necessary, making room to occasionally work night shifts or weekends, in an operation that runs 24/7 every day of the year.

BASIC QUALIFICATIONS

• Completed Bachelors Degree
• 3+ years of Generalist experience in Human Resources subsystems.
• Experience in supporting massive and operational client groups (factories, warehouses, call centers, etc).
• Fluent Portuguese and advanced to fluent English;
• Knowledge of Microsoft Office, especially Excel at an intermediate level (V-lookup and pivot tables);
• Must be willing to work 100% on-site, with flexibility in hours and days, especially during peak periods or promotions (Prime Day, Black Friday).

PREFERRED QUALIFICATIONS

• Experience in HR for factory/manufacturing, transportation company, distribution center, or logistics.
• Masters and/or Post-Degree.
• Data Analytics.
• BI tools and knowledge.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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