Transportation Specialist, Br Commercial Carriers

1 semana atrás

São Paulo, Brasil Amazon Tempo inteiro
DESCRIPTION
This position will support the optimization of third-party carrier operations through data analysis and operational execution. Work closely with the Commercial Carrier Optimization Manager to implement transportation solutions
Key job responsibilities
- Execute daily carrier performance monitoring and reporting
- Support relationship management with assigned carriers
- Assist in analyzing network losses and implementing corrective actions
- Process and validate carrier data for performance tracking
- Maintain operational dashboards and regular reports
- Support package return processes for assigned regions
- Help document standard operating procedures
- Participate in cross-functional projects with Network Losses team
- Assist in data collection and analysis for optimization initiatives
A day in the life
- Update dashboards with latest metrics
- Flag issues to Commercial Carrier Optimization Manager
- Participate in weekly carrier review meeting
- Present performance data
- Follow up on previous week's action items
- Deep dive analysis on specific network loss areas
- Update tracking spreadsheets
- Create visual representations of data for stakeholders
- Collaborate with data analysts on specific queries
- Work on ongoing optimization projects
- Update process documentation
- Send status updates to key stakeholders
- Support impromptu data requests
- Troubleshoot dashboard issues
- Collaborate with cross-functional teams
About the team
Key Stakeholder Interactions:
Internal Teams:
- Carrier Managers - collaborate on WBRs, MBRs and carriers' performance discussions
- Network Loss Team - Collaborate on loss/damage dive deeps, reduction strategies, DNR investigations, etc
- Transportation Operations - Daily alignment on carrier performance and operational issues
External Partners:
- 3P Carriers - Regular performance reviews and improvement discussions
- Carrier Operations Teams - Daily operational alignment and issue resolution
BASIC QUALIFICATIONS
- Bachelor's degree in Business, Logistics, Engineering, or related field
- Experience in transportation or logistics
- Proficiency in Excel and data analysis tools
- Basic SQL knowledge
- Strong analytical and problem-solving skills
- Experience with performance metrics and KPI tracking
PREFERRED QUALIFICATIONS
- Experience with carrier management systems
- Advanced SQL knowledge
- Previous experience in e-commerce logistics
- Experience with data visualization tools (Tableau, Power BI)
- Knowledge of transportation industry best practices

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