Ethics & Compliance Program Manager

**About TikTok**:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, Tokyo, Mexico City, Sao Paulo, and Toronto.
**Position Summary**:
We are seeking an experienced investigator who will be responsible for employee matters including, but not limited to, potential violations of law or company policy. The responsibility of the Employment Investigator is to conduct a prompt, thorough, and fair investigation consisting of background research, investigative interviews, and debrief meetings in partnership with Employment Legal, HR and Employee Relations Advisors, and the business. We are also seeking someone with Ethics and Compliance program management experience, including delivering ethics awareness programs and training designed proactively to address workplace issues. This role may also have the opportunity to assist with drafting policies and procedures for our Ethics and Compliance program or local business teams.
This role will report to the Global Ethics Office regional leader and:
- Personally manage complex investigations end-to-end, including conducting intake meetings, background research, investigative interviews and debrief meetings;
- Investigate high risk and highly sensitive cases relating to allegations of discrimination, harassment, retaliation, bullying, conflict of interest, integrity, and other inappropriate behavior;
- Partner with Employment Legal, HR and Employee Relations Advisors, Internal Audit, and the businesses to conduct prompt, thorough, and fair investigations;
- Proactively identify and mitigate employment risks leveraging quantitative and qualitative data;
- Monitor and maintain the company's ethics hotline;
- Prepare and conduct trainings on ethics and workplace matters;
- Conduct ethics awareness and outreach initiatives to stakeholders and business teams; and
- Draft and implement ethics and compliance policies and procedures.
- Law degree from an accredited university
- 5+ years of experience investigating and advising on employment-related matters
- Familiarity with Brazilian Labor Law and working with Collective Bargaining Agreements (CBA)
- Experience documenting and presenting investigation findings and recommendations to business leaders
- Excellent written and verbal communication skills - must be able to explain complex topics in clear, concise, and understandable terms
- Strong communicator/influencer with ability to work cross functionally and internationally
- Enthusiastic to develop internal framework and be proactive in helping us build out the Ethics Office functionality
- Facilitation and training experience
- Drafting policies and/or procedures
- Fluency in Portuguese and English (resumes must be submitted in English)
Preferred Qualifications
- Formal investigations training and/or certification
- Relationship management experience in a cross-functional environment across global teams
- Fluency in Spanish preferred
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

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