Customer Experience Excellence Leader
Há 4 dias
Key Responsibilities This role offers the opportunity to make a significant impact on our company's success. Coordinate customer communication regarding product, process, and supplier changes through meetings. Evaluate and approve non-quality costs with the finance team. Lead customer visits to our facility by coordinating activities. Maintain a database of defects and failures through regular updates. Represent quality in new product development meetings. Provide accurate customer reimbursement through invoices. Support the Quality team with information and recommendations. Assist customers through scheduled visits and technical support. Requirements This position requires: Effective communication skills. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Excellent time management and organizational skills. Candidates should have experience in quality assurance and control. Benefits By joining our organization, you will have access to: Ongoing training and professional development opportunities. A collaborative and supportive work environment. The chance to make a meaningful contribution to our company's success. Additional Information We are committed to maintaining a diverse and inclusive workplace culture.
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Business Excellence Leader
1 semana atrás
São Paulo, Brasil beBeeBusinessExcellence Tempo inteiroWe are seeking a visionary and dynamic leader to join our team as Director, Business Excellence. This role is pivotal in driving the adoption and execution of regional excellence strategies, enabling structured growth, innovation, and operational alignment across business and functional areas. What You'll Do Act as a strategic advisor to the LATAM Leadership...
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Business Excellence Leader
1 semana atrás
São Paulo, Brasil beBeeBusinessExcellence Tempo inteiroWe are seeking a visionary and dynamic leader to join our team as Director, Business Excellence. This role is pivotal in driving the adoption and execution of regional excellence strategies, enabling structured growth, innovation, and operational alignment across business and functional areas. What You'll Do Act as a strategic advisor to the LATAM Leadership...
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Excellent Customer Experience Specialist
Há 2 dias
State of São Paulo, Brasil beBeeCustomerService Tempo inteiroJob Opportunity We seek a customer-facing professional to provide exceptional service and support. This individual will analyze customer inquiries, identify solutions, and collaborate with internal teams to deliver results. Strong relationships with customers are crucial for success in this role. A professional demeanor is essential for effective...
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Transformational Leader
1 semana atrás
São Paulo, Brasil beBeeCustomerService Tempo inteiroKey Responsibilities Manage customer complaints and back office activities for BPO vendors. Lead people management activities, process definition, deployment, and continuous improvement. Develop and implement KPI management and reporting systems. Responsible for customer escalation and resolution management, operations forecast, and payment validation....
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Transformational Leader
1 semana atrás
São Paulo, Brasil beBeeCustomerService Tempo inteiroKey Responsibilities Manage customer complaints and back office activities for BPO vendors. Lead people management activities, process definition, deployment, and continuous improvement. Develop and implement KPI management and reporting systems. Responsible for customer escalation and resolution management, operations forecast, and payment validation....
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Customer Excellence Head
2 semanas atrás
São Paulo, Brasil Merck Group Tempo inteiroWork Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...
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Senior Leader
Há 4 dias
Sao Paulo, Brasil Amazon AWS Services Brazil Ltd Tempo inteiroo Formal leadership experience on previous roles for large IT organizations - 7+ years of experience leading complex, large-scale, IT or technical or engineering programs and projects - 3+ years of experience in end-to-end experiences in leading complex, large public cloud transformation projects - Superior written and verbal communication skills in...
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Head of Customer Success Engineering
Há 2 dias
State of São Paulo, Brasil Optibus Tempo inteiroAbout Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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Ves Leader Commercial Excellence
2 semanas atrás
São Paulo, SP, Brasil Hach Tempo inteiro**VES Leader Commercial Excellence** **Are you *** Interested in working for an international and diverse company? Interested in working for a company that is dedicated to sustainability? Looking for a friendly and supporting team? **If so, read on!** Protecting water, the most valuable resource, and driving sustainability is very close to our hearts....
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State of Bahia, Brasil beBeeAutomotive Tempo inteiroJob Overview As a key member of our team, you will play a pivotal role in ensuring exceptional customer experiences across Brazil. Your expertise in analyzing Net Promoter Scores and Mystery Shopper performance will enable us to identify areas for improvement and implement strategies to enhance our services. Key Responsibilities: Analyze Net Promoter Score...
