Excellent Customer Experience Specialist
Há 2 dias
Job Opportunity We seek a customer-facing professional to provide exceptional service and support. This individual will analyze customer inquiries, identify solutions, and collaborate with internal teams to deliver results. Strong relationships with customers are crucial for success in this role. A professional demeanor is essential for effective communication and conflict resolution. Teamwork is vital in achieving customer satisfaction and loyalty. The successful candidate will report system issues impacting customer experience. Contributions to innovation and improvement initiatives within the company are highly valued. Requirements Candidates should possess intermediate English proficiency. Experience working with SAP systems is mandatory. Familiarity with international commercial and export chain operations is required. Applicants must have 3-5 years of experience in a similar customer service role within the shipping industry. A Bachelor's degree in international trade or a related field is necessary.
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Customer Experience Excellence Leader
Há 4 dias
State of São Paulo, Brasil beBeeQuality Tempo inteiroKey Responsibilities This role offers the opportunity to make a significant impact on our company's success. Coordinate customer communication regarding product, process, and supplier changes through meetings. Evaluate and approve non-quality costs with the finance team. Lead customer visits to our facility by coordinating activities. Maintain a database of...
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State of Bahia, Brasil beBeeAutomotive Tempo inteiroJob Overview As a key member of our team, you will play a pivotal role in ensuring exceptional customer experiences across Brazil. Your expertise in analyzing Net Promoter Scores and Mystery Shopper performance will enable us to identify areas for improvement and implement strategies to enhance our services. Key Responsibilities: Analyze Net Promoter Score...
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Customer Success Specialist
3 semanas atrás
são paulo, Brasil TapGoods Tempo inteiroCustomer Success Specialist – Reventals About Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We’re the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun. We’re a passionate, fast-growing...
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User Experience Specialist
2 semanas atrás
São Paulo, Brasil INDI Staffing Services Tempo inteiroOverview of the role We are looking for a User Experience Specialist to join our Development team and participate in different projects made up of multicultural teams distributed throughout the world. We are looking for proactive people, team players passionate about programming in this language, and oriented to provide the best experience to the end-user....
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Learning Support Specialist
1 semana atrás
State of São Paulo, Brasil beBeeSupport Tempo inteiroJob Title: Learning Support Specialist We are seeking a dedicated and experienced learning support specialist to join our team. The ideal candidate will possess excellent communication skills, be able to work collaboratively with teachers and students, and have a strong commitment to providing high-quality education. Key responsibilities include:...
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Customer Onboarding Specialist
Há 6 dias
São Paulo, SP, Brasil Validity Tempo inteiro**About the Role*** Onboarding Specialists at Validity are enthusiastic problem solvers! The Customer Onboarding Specialist loves to troubleshoot client problems, as well as view and analyze situations from a very logical, systematic perspective. In this role, the Customer Onboarding Specialist will be responsible for onboarding and training new clients with...
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Customer Experience Representative
1 semana atrás
São Paulo, Brasil beBeeCustomerService Tempo inteiroJob Title: Customer Experience Representative About the Role: The Customer Experience Representative will provide top-notch customer support, resolve issues and complaints, manage customer accounts, and ensure a positive customer experience across all communication channels. Main Responsibilities: Respond to customer inquiries via phone, email, chat, and...
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Head of Customer Success Engineering
Há 2 dias
State of São Paulo, Brasil Optibus Tempo inteiroAbout Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...
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IT Operations Specialist
1 semana atrás
State of São Paulo, Brasil beBeeFieldSupport Tempo inteiroJob Role We seek a meticulous IT professional to ensure the smooth operation and efficiency of daily IT activities. Maintain the functionality and operational efficiency of our IT systems on a daily basis. Generate reports for various desktop, printer, peripheral, telephone system, and cellular device-related issues. Coordinate complex software installations...
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Customer Success Specialist
3 semanas atrás
São Paulo, Brasil BotCity Tempo inteiroOverview Join to apply for the Customer Success Specialist role at BotCity . At BotCity, we’ve built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer...