Service Technical Support Staff Engineer
Há 4 dias
Service Technical Support Staff Engineer Join to apply for the Service Technical Support Staff Engineer role at Lenovo . Lenovo is a global technology powerhouse, generating US$69 billion in revenue and serving millions of customers in 180 markets worldwide. With a full‑stack portfolio of AI‑enabled devices, infrastructure, software, solutions, and services, Lenovo delivers Smarter Technology for All. We are looking for a highly skilled and experienced Mobile Service Engineering Specialist to provide global support for Motorola’s service partners. This role is critical in ensuring smooth repair processes, effective troubleshooting, and successful product introductions. As the focal point, you will collaborate with IT teams to drive automation, implement AI‑powered solutions, and align operations with Lenovo’s “One Lenovo” strategy. Responsibilities Support Motorola service partners to resolve day‑to‑day repair process, tool, and software relevant issues for worldwide authorized service centers, 3PL carriers, and distributors. Maintain operational KPIs including tool pass rate, MTTR, and MTBF. Release process recipes or device firmware to support new product introduction and sustainable support for existing products. Collaborate with various IT teams to create an ecosystem and support corporate strategy on One Lenovo and AI. Implement AI‑powered automation in the service platform and operations. Skills And Qualifications 7+ years of mobile phone engineering experience in functionality automation testing or diagnostics, proficient in customized tool debugging, log collection, diagnosis, and resolution. Strong written and verbal English communication skills. Preferred Qualifications Previous success in producing mobile phone manufacturing or after‑sale service tool platforms. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, veteran status, or disability, or any other federal, state, or local protected class. #J-18808-Ljbffr
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Technical Support Engineer
Há 4 dias
São Paulo, Brasil Simetrik Tempo inteiroTechnical Support Engineer Join to apply for the Technical Support Engineer role at Simetrik As a Technical Support Engineer, you will play a crucial role in providing top‑notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our...
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Technical Support Specialist
1 semana atrás
São Carlos, Brasil Bebeefieldsupport Tempo inteiroJob Role OverviewThe primary objective of this position is to provide specialized support services to users at their workstation.The successful candidate will be responsible for resolving technical issues, coordinating with vendors when necessary, and performing hardware and software repairs.This role also involves providing training to IT technicians and...
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Technical Support Specialist
2 semanas atrás
São Carlos, Brasil beBeeFieldSupport Tempo inteiroJob Role Overview The primary objective of this position is to provide specialized support services to users at their workstation. The successful candidate will be responsible for resolving technical issues, coordinating with vendors when necessary, and performing hardware and software repairs. This role also involves providing training to IT technicians and...
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Technical Support Specialist
2 semanas atrás
São Carlos, Brasil beBeeFieldSupport Tempo inteiroJob Role Overview The primary objective of this position is to provide specialized support services to users at their workstation. The successful candidate will be responsible for resolving technical issues, coordinating with vendors when necessary, and performing hardware and software repairs. This role also involves providing training to IT technicians and...
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Technical Support Engineer Compliance
3 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiroTechnical Support Engineer Compliance Microsoft invites qualified candidates to apply for the Technical Support Engineer Compliance role within the Customer Service & Support team. The Customer Experience and Success (CE&S) organization empowers customers to accelerate business value through differentiated experiences across Microsoft’s portfolio. The...
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IT Technical Support Engineer
3 semanas atrás
São Paulo, Brasil Siemens Digital Industries Software Tempo inteiroJoin to apply for the IT Technical Support Engineer (Brazil) role at Siemens Digital Industries Software We are seeking a skilled L2 Support Analyst to join our IT support team. The ideal candidate will provide advanced technical support to resolve complex issues, ensuring high levels of customer satisfaction. Key Responsibilities Respond to escalated...
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Technical Support Engineer
1 semana atrás
São Paulo, Brasil SAS - Global Tempo inteiroTechnical Support Engineer - Hybrid, Mexico City, Mexico / Sao Paulo, Brazil We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience,...
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Technical Support Engineer Compliance
4 semanas atrás
São Paulo, Brasil Microsoft Tempo inteiroJoin to apply for the Technical Support Engineer Compliance role at Microsoft With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited...
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Technical Support Engineer Compliance
4 semanas atrás
São Paulo, Brasil Microsoft Corporation Tempo inteiroWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution,...
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Product Technical Support Engineer
Há 2 horas
São Paulo, São Paulo, Brasil Crystal Intelligence Tempo inteiro R$40.000 - R$80.000 por anoPosition summaryWe are looking for a dynamic Product Technical Support Engineer to serve as the primary contact for both internal and external technical inquiries. In this key role, you will engage directly with customers, providing expert guidance on web service functionality, API usage, and system integrations. Acting as a bridge between our technical...