Strategic Partner Manager Creators

4 semanas atrás


Sao Paulo, Brasil Mappit Tempo inteiro
**Descrição**
Partner Solutions Manager, Creators Responsibilities
- Become an expert in the support and solutions experience for Creators
- Use market specific knowledge, signals and insights to improve the support of our Creator partners in the Latin American market
- Proactively advocate for partners and push issues toward resolution
- Respond to Strategic Partner Managers and Central Team inquiries with high quality, speed, empathy and accuracy
- Document internal communications using our tools
- Use your problem solving skills to prioritize and resolve complex tasks
- Work alongside with internal teams, investigate and resolve issues reported on Facebook and Instagram such as requests for account and product support
Minimum Qualifications
- Ability to analyze data to tell a story and make recommendations
- Experience with Social Media, specially Facebook and Instagram
- Bachelor's degree or equivalent experience
- Advanced English
- 3+ years of experience on the Creators Industry as account manager, digital marketing, social media or project management
Preferred Qualifications
- Experience in programming language and analytical tools a plus (Excel, SQL, Tableau, etc)
- Strategic thinker with strong analytical and creative problem-solving skills
- Spanish

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