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Technical Account Manager
4 semanas atrás
About Business
LexisNexis Risk Solutions is a trusted partner in risk assessment, delivering data-driven solutions that help businesses accelerate growth, enhance operational efficiency, and improve customer experience.
Our Business Services portfolio supports critical areas such as Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), Identity Verification, Fraud and Credit Risk Mitigation, and Customer Data Management.
About our Team
You'll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue.
About the Role
Collaborate with customers and account managers to maximize the value of the world's leading email-based risk assessment solution, driving reduced fraud, lower friction, and increased profitability.
Key responsibilities include proactive account analysis, optimization of risk strategies, and delivering strategic insights during business reviews. The role requires a consultative mindset, strong analytical skills, and a focus on delivering measurable customer value.
You'll work with real-time digital identity intelligence, analyzing millions of transactions monthly across major players in Financial Services, Insurance, and e-Commerce.
Responsibilities
- Partner with clients to assess business needs and define project scope, objectives, and deliverables.
- Lead project planning, execution, and governance, ensuring timelines, KPIs, and quality standards are met.
- Act as a trusted advisor by proactively understanding client environments and delivering tailored solutions.
- Coordinate with Product, Sales, and internal teams to ensure seamless implementation, issue resolution, and continuous improvement.
- Conduct workshops, manage stakeholder communication, and maintain accurate project documentation.
- Share best practices, deliver internal training, and contribute to process optimization within Professional Services.
- Drive customer success by fostering adoption, monitoring health metrics, and identifying upsell opportunities.
- Gather client feedback to inform product development and enhance the overall customer experience.
Requirements
- Bachelor's degree in IT or equivalent experience in payments, fraud, risk management or ecommerce industry.
- 5+ years of client-facing experience, with a strong focus on risk mitigation strategies.
- Proven track record in account management, client delivery, and complex project implementations.
- Strong consultative, analytical, and problem-solving skills, with proficiency in statistics and data forensics.
- Excellent communication, presentation, and stakeholder management skills across technical and non-technical audiences.
- Demonstrated ability to build and maintain long-term client relationships and drive customer satisfaction and retention.
- Experienced in cross-functional collaboration with product, operations, and sales teams.
- Highly organized, results-driven, and capable of managing multiple priorities under pressure.
- Strategic thinker with a proactive mindset, high integrity, and a commitment to continuous improvement.
- Spanish is mandatory and advanced English is required.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Life insurance
- Health and dental plans
- RECARES days for supporting charity
- Access to employee resource groups with volunteer time
- Access to learning and development resources
***Candidate MUST be located in Sao Paulo Metro, Jundai, Parana, Santa Catarina or Rio Grande do Sul
Hexagon's Manufacturing Intelligence division is growing business and expanding the team in Brazil, therefore seeking for Technical Sales Consultants for its team.
Job Description
The Technical Sales Consultants that will join our team are result-oriented with a proven track record of exceeding targets and driving revenue growth. Skilled in building and nurturing strategic client relationships to understand their unique business needs and provide tailored technology solutions. Excel at analyzing market trends, conducting needs assessments, and recommending innovative strategies to optimize customer success.
These positions will be based in our São Paulo office, near the Santo Amaro region. These are Hybrid positions.
Job Responsibilities
- Develop and execute strategic sales plans to acquire new clients and expand business with existing accounts, leading to a great increase in revenue year-over-year.
- Conduct thorough market research and competitive analysis to identify sales opportunities in target industries, resulting in a relevant growth in market share.
- Collaborate closely with cross-functional teams to assess customer needs, design customized solutions, and present persuasive proposals to key stakeholders.
- Manage end-to-end sales cycle, including lead generation, qualification, negotiation, contract closure, and post-sales relationship management.
- Proactively engage with customers post-implementation to ensure optimal solution adoption, customer satisfaction, and identify upselling opportunities.
- CRM experience and discipline are a must.
- Successfully achieve and exceed quarterly sales quotas, consistently ranking among the top performers in the region.
- Cultivate and maintain productive relationships with key accounts, resulting in a strong increase in repeat business.
- Conduct product demonstrations and deliver compelling presentations to educate customers on the value and benefits of solutions.
- Collaborate with the marketing team to develop targeted campaigns and drive lead generation initiatives.
- Actively participate in trade shows and industry conferences to expand the network and generate new business opportunities.
Qualifications
- Associate's degree in Engineering, Business Administration, Technical Metrology or equivalent combination of education and work experience.
- Strong sales knowledge understanding of the manufacturing industry, system integrators and related technologies.
- Excellent verbal and written communication skills in Portuguese and English.
- Professional English, capable of communicating across diverse teams.
- Proven experience in sales.
- Self-motivated and results-oriented with a track record of meeting or exceeding sales targets and problem-solving skills.
- Ability to build and maintain strong relationships with clients.
- Excellent customer service skills, building and maintaining strong relationships.
- Experience in Salesforce or other CRM solutions.
- Proficiency in MS Office.
- Willingness to travel as needed.
- Works independently as well as in a team environment.
What We Offer
- Competitive salary with opportunities for growth and development.
- Benefits package aligned with the Brazilian market.
- Opportunities to grow and move within a global company known for its commitment to employee growth and innovation.
About Us
MGI is at the forefront of genomics innovation, delivering high-quality genetic sequencers and advancing life sciences research. We're dedicated to creating affordable, effective healthcare solutions and expanding regional operations across the Americas.
Ready to make an impact in life sciences and healthcare? Join us on this exciting journey toward affordable and effective solutions for all
Technical Sales Specialist - BrazilWhat you will do
Do you want to join a fast-growing life sciences company with innovative solutions that are changing the landscape of genomics research?
As a Technical Sales Specialist , you will leverage your technical expertise and sales acumen to develop new opportunities, engage key opinion leaders, and close sales in a dynamic and collaborative environment. You will play a pivotal role in advancing life sciences research and enabling affordable healthcare solutions for all.
What you will be doing
Sales Growth and Strategy:
- Develop and implement strategic sales plans to achieve and exceed revenue targets in your territory.
- Identify, qualify, and close new opportunities for MGI's products and solutions.
Customer Engagement and Support:
- Establish and maintain relationships with key opinion leaders, customers, and industry stakeholders in academic, government, and private sectors.
- Provide pre-sales consultation and post-sales support, ensuring customers achieve optimal results with MGI products.
Technical Expertise and Education:
- Deliver technical presentations, seminars, and workshops to educate customers on product capabilities and applications.
- Collaborate with Field Application Scientists, product managers, and R&D to provide comprehensive technical and promotional support.
- Gather and analyze market trends, competitor activities, and customer feedback to inform product development and sales strategies.
- Contribute to marketing efforts through trade shows, vendor events, and other promotional activities.
Reporting and Administration:
- Maintain accurate CRM records (e.g., Salesforce), prepare sales forecasts, and provide regular activity reports.
- Monitor sales metrics to evaluate performance and adjust strategies as needed.
ABOUT YOU
- You thrive in a team-oriented, fast-paced environment where collaboration and innovation drive success.
- Strong communicator with excellent presentation skills, able to engage both small and large audiences.
- Highly organized, detail-oriented, and results-driven, with the ability to manage multiple priorities effectively.
- Passionate about advancing genomics and automation technologies to transform healthcare.
WHERE YOU WILL WORK
- Field-based role, eligible for remote work based in Brazil
- Up to 50% travel across the territory to engage with customers and stakeholders, demonstrate and sell NGS instruments, attend regional events, and support market initiatives.
WHAT YOU WILL BRING US
Technical Expertise:
- Comprehensive knowledge of NGS, DNA sequencing, RT-PCR, and molecular biology applications.
- Hands-on experience with library preparation, lab automation, and system integration for sequencing workflows.
- 5+ years of successful sales experience in life sciences, genomics, or related fields.
- Demonstrated ability to meet or exceed sales goals and develop long-term customer relationships.
Tech-Savvy Skills:
- Proficiency with CRM systems (e.g., Salesforce) and MS Office Suite.
Education:
- Bachelor's degree in life sciences or a related field required; Master's or advanced degree preferred.
Language:
- English - advanced level
- Spanish - intermediate/advanced knowledge desired
WHAT YOUR EDUCATION LOOKS LIKE
- Master's or Advanced Degree in life sciences or related fields preferred.
- Bachelor's degree with significant technical and sales experience will also be considered.
HOW WE WILL REWARD YOU:
- Fitness allowance to support your wellness goals
- Meal stipend to cover daily meal expenses
ABOUT US
MGI is at the forefront of genomics innovation, delivering high-quality genetic sequencers and advancing life sciences research. We're dedicated to creating affordable, effective healthcare solutions and expanding regional operations across the Americas.
Ready to make an impact in life sciences and healthcare? Join us on this exciting journey toward affordable and effective solutions for all
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