Salesforce Administrator

3 semanas atrás

Manaus, Amazonas, Brasil EPAM Systems Tempo inteiro

We are seeking a proactive Salesforce Administrator to join our team and enhance our CRM capabilities.

This role involves managing and optimizing our Salesforce platform, ensuring its effective use for business operations, and collaborating with cross-functional teams to meet evolving needs.

Responsibilities
  • Perform daily administration tasks like user creation, role assignments, and permission setup
  • Monitor system functionality and data quality to ensure optimal performance
  • Implement platform configurations such as custom objects, fields, validation rules, and page layouts
  • Create and maintain actionable dashboards, reports, and filters to support business goals
  • Collaborate with team members and third-party vendors to address system changes and requirements
  • Manage automation tools like Process Builder, Salesforce Flows, and Approval Processes to streamline operations
  • Use data management tools to perform bulk uploads, clean data, and handle deduplication
  • Address routine tasks with diligence and adaptability while working under tight deadlines
  • Propose innovative solutions after conducting thoughtful technical research and analysis
  • Provide support and training to end-users to ensure system proficiency among stakeholders
Requirements
  • Proven experience in Salesforce administration with a minimum of 2 years
  • Familiarity with Salesforce features such as Sales Cloud, Service Cloud, Reports & Dashboards, and AppExchange applications
  • Proficiency in configuration tasks such as creating validation rules, custom fields, objects, and page layouts
  • Skills in building impactful reports, dashboards, and actionable filters for effective data consumption
  • Expertise with automation tools including Salesforce Flows, Process Builder, or Approval Processes
  • Understanding of data management tools like Data Loader or Import Wizard for uploads, cleaning, and deduplication processes
  • Knowledge of integrations and API connectivity is preferred but not mandatory
  • Excellent communication skills to facilitate collaboration with cross-functional teams and external vendors
  • Flexibility to adapt to change in a fast-moving environment while meeting demanding deadlines
We offer
  • International projects with top brands
  • Work with global teams of highly skilled, diverse peers
  • Employee financial programs
  • Paid time off and sick leave
  • Upskilling, reskilling and certification courses
  • Unlimited access to the LinkedIn Learning library and 22,000+ courses
  • Global career opportunities
  • Volunteer and community involvement opportunities
  • EPAM Employee Groups
  • Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Business Development, Information Technology, and Engineering
Industries
  • Software Development, IT Services and IT Consulting, and Plastics Manufacturing
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