Analista de Sales Operations Jr.
2 semanas atrás
Sales Operations Analyst (São Paulo/SP) About EXAME | Saint Paul EXAME | Saint Paul is the integration of two reference entities: EXAME, the leading Brazilian media outlet for economic content and analysis, and Saint Paul Business School, globally recognized for executive education and innovation. Together they form the largest ecosystem of information and business education in Brazil. As a fully integrated platform, EXAME | Saint Paul positions itself as a one-stop-shop for continuous learning (lifelong learning) and professional upskilling (reskilling). Combining the editorial rigor and strategic vision of EXAME with the academic tradition and technological innovation of Saint Paul, we offer comprehensive solutions to build leaders and transform companies in Brazil and worldwide. Our robust portfolio includes undergraduate, graduate, online MBAs, executive MBAs, impact programs, and online training via the award-winning LIT platform. We strengthen alumni and reader networks through initiatives such as EXAME Clubs, Saint Paul Alumni, and members of the prestigious Maiores & Melhores and Negócios em Expansão awards. Role Overview As a Sales Operations Analyst, you will support the implementation and maintenance of the Salesforce CRM, ensuring proper usage by the sales team. You will administer users and permissions, map and document sales processes and commercial funnels, build reports and dashboards, and support the sales team in using tools, automations, and basic CRM flows. You will contribute to the organization and updates of the lead and client database, develop simple automations and commercial workflows. Responsibilities Implement and maintain the Salesforce CRM. Administer users and permissions following governance and best practices. Map and document sales processes and commercial funnels. Build reports and dashboards for key performance indicators. Support the sales team in tool usage, automations, and basic CRM flows. Organize and update the lead and client database, ensuring data quality. Develop simple automations and commercial workflows under guidance. Qualifications Experience in Sales Operations, Revenue Operations, or related functions. Knowledge of Salesforce CRM or HubSpot. Proficiency with Excel/Google Sheets and BI tools (Power BI, Looker Studio, or similar). Organized, analytical reasoning, and continuous learning disposition. Strong communication and willingness to support the commercial team in operational routines. Preferred Intermediate knowledge of Salesforce Sales Cloud. Experience in B2B consultative sales, education, technology, or related sectors. Marketing digital knowledge and sales funnel metrics. Benefits Medical and Dental Benefits (Bradesco Saúde). Wellhub (formerly Gympass) and Totalpass. VR Food and Meal Card. Childcare Assistance. Transportation Allowance. Courses and Training Platform scholarship. Day off on birthday month. Access to EXAME Digital Magazine. Location Itaim Bibi, South Zone of São Paulo, and Jardim Paulista, West Zone of São Paulo. Diversity Statement EXAME respects the plurality of identities and works to promote an inclusive culture. We do not discriminate by race, color, religion, gender identity, sexual orientation, nationality, disability, or age at any stage of the selection process, reinforcing our commitment to diversity. © EXAME | Saint Paul – Inclusive and dynamic workspace. Join us to inspire a better future. #J-18808-Ljbffr
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