Enterprise Client Leader

2 semanas atrás


São Paulo, Brasil Aon Tempo inteiro

Are you looking to broaden your professional experience?_- Would you like to join a dynamic and inclusive team? This opportunity is waiting for you_- This is a hybrid role with the flexibility to work both virtually and from our Brasil office._**Aon is in the business of better decisions**At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.**What the day will look like**- Primary objectives of this role are to deliver retention and accelerated growth, bringing together and leading, through inclusion and trust, a client team of Aon colleagues to deliver one firm to Aon’s most strategic clients, and accessing and investing regular time with the most senior decision-makers, as well as all stakeholders, at our clients to gain an in-depth knowledge of their business priorities. The role reports to the Regional Head of Enterprise Clients and collaborates with Enterprise Client Leaders with the region, Industry leaders, Marketing, Growth Operations, and other regional leaders. _- _Drives business results for at least five enterprise clients, meeting new, retention, and rollover metrics by client across solution lines and geographies. Has a detailed understanding of the global revenue and leads pipeline and investment globally._- _ Builds, continuously updates, and aligns resources to complete Client Value Creation Model. Delivers our Global Standards detailed, including bringing all key customers at Aon and the Client together for deep strategy and execution of our commitments and plans. This requires a regular commitment around presence with all stakeholders in the client’s organization and updated Relationship mapping that is shared with client teams. _- _Influences all levels of Aon to deliver the appropriate internal resources and ensure excellent service from client delivery and shares strategy and planning with the Aon team through regular check ins, and 90 Day DAU Client Planning sessions._- _ Aon IQ - through formal training and knowledge sharing in addition to participation_- _ in Client Planning across geographies and solution lines, maintains strong knowledge of all Aon services and ensures that the client understands the full value delivered. Hold Risk, Health, Talent and Retirement badges._- _ Role models teamwork, collaboration, integrity, humility and respect to deliver the best of our firm to our clients._- _ Celebrates successes and growth of our collective team to recognize the contributions and to elevate the engagement of its members._- _ Communicates optimally and gives/receives feedback to continually elevate the success of the team._- _ Drives business results for at least five enterprise customers, meeting metrics, retention and renewal per customer across all solution lines and geographies. Has detailed knowledge of global revenue and leads the worldwide project portfolio and investment for customers under responsibility;_- _ Creates, continuously updates and aligns resources to complete the customer value creation model (ACL). Meets our Global Standards seamlessly, including bringing together all Aon and Client stakeholders to maintain a deep strategy and proper execution of our commitments and plans. This requires regular engagement around the presence of all partners, in the client organization and an updated relationship mapping that is shared with all required teams;_- _ Influences all levels of Aon to provide the right internal resources and ensure excellent client service delivery by sharing strategy and planning with the Aon team, through regular check-ins and 90-day DAU client planning sessions;_- _ Aon IQ: strengthening it through formal training and knowledge sharing, in addition to day-to-day involvement and activities._- _ In client planning across all geographies and solution lines, maintains a proven understanding of all Aon services and ensures that the client understands the full value delivered;_- _ He is a role model in partnership, collaboration, integrity, humility and respect to deliver the best of our firm to our clients;_- _ Celebrates the successes and growth of our collective team to recognize the contributions and elevate the commitment of its members;_- _ Communicates optimally and gives/receives feedback to continually elevate team success._**Skills and experience that will lead to success**- _ Industry IQ: deep knowledge and experience of client industry and ability to access Aon resources for content and solution delivery by industry; demonstrable understanding of the themes, trends and issues by industry plus an ability to match those trends and themes to relevant Aon solutions and resources;_- _ Relationship capital: Builds and maintains deep client relationships at the executive level across multiple buying centers, and uses tha


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