Senior Specialist, Product Management

1 dia atrás

São Paulo, São Paulo, Brasil Mastercard Tempo inteiro
Overview

We are seeking a highly skilled and motivated Senior Specialist to join our team and support Mastercard's strategy related to alternative payment methods (APM) in Latin America. The ideal candidate will have a strong background in managing multiple projects and collaborating with global and local stakeholders to identify and mitigate risks and opportunities.

Key Responsibilities
  • Collaborate with cross-functional teams to set a customer-centric product vision; ensure consistent alignment between business priorities, development objectives and market trends
  • Define product usage metrics and work with development teams to monitor
  • Deepen understanding of customers' needs, motivations, and pain points
  • Build strong working relationships with a diverse group of internal and external stakeholders
  • Identify issues, risks, and dependencies to track product development
  • Own and manage product documentation that expands knowledge beyond product team
  • Intake Process Management: Design, develop, and maintain the intake process to capture new opportunities for partnerships or identify threats that require attention
  • Risk and Opportunity Monitoring: Partner with global and local teams to track and monitor the risks and opportunities within the Latin America and Caribbean (LAC) region and incorporate them into the APMs strategy
  • Project Management: Act as project manager for multiple projects and workstreams with APMs happening in parallel across the region
  • Impact Analysis and Documentation: Capture the impact in value of the projects and construct documentation for directional decision-making to the Steering Committees
  • Progress Reporting: Report on the progress of the initiatives to Senior Management
All About You
  • Proven experience in managing projects related to alternative payment methods
  • Tech-savvy and disruptive thinker
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills, with the ability to work effectively with global and local teams
  • Experience in risk and opportunity monitoring and management
  • Ability to manage multiple projects and workstreams simultaneously
Preferred Qualifications
  • Experience in the financial services or payments industry
  • Knowledge of the Latin America and Caribbean (LAC) market
  • Proficiency in English, Spanish and Portuguese
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Product Management and Marketing
Industries
  • Financial Services, IT Services and IT Consulting, and Technology, Information and Internet
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