Director Client Management

4 semanas atrás

São Paulo, Brasil o9 Solutions, Inc. Tempo inteiro

Be part of something revolutionary

We have a vision. Our Digital Brain, o9’s AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more and mean more to the world at large. Because businesses that plan better, reduce waste, creating value for themselves and the planet.


But we also have a vision for our people. We want the most talented, committed, and driven people to power our transformative approach. In return, we’ll provide a nurturing environment where you can be a part of something special.


About the role...

We are seeking an experienced Director Client Management, who can manage and grow o9's customer base. Build and mentor a team of world-class planning professionals to deliver outstanding results to o9's customers. Deliver consistently to sales and revenue goals for the portfolio of accounts.


What you’ll do for us…


Customer Management:

  • Take ownership of one or multiple highly complex customer accounts
  • Build long-term relationships at the executive and operational levels
  • Resolve project issues including timeline, budget, and scope
  • Provide regular project communication and status reporting
  • Project quality to ensure customer satisfaction and ROI
  • Grow the business from a sales and revenue perspective at the assigned accounts
  • Manage customer delivery

Team Management:

  • Build and manage a team of high-caliber planning practitioners including functional subject matter experts, engagement leads, and implementations consultants

Peer Relationships:

  • Work closely with R&D to communicate field-level insights and customer issues
  • Help define functional requirements across disparate projects
  • Work closely with the marketing team for specific customer events and press releases


Practice Management:

  • Financial/business planning annual/quarterly/monthly revenue forecast
  • Capacity/resource planning hiring plan to meet foretasted consulting staffing requirements

Thought Leadership:

  • Act as o9's thought leader in the planning domain
  • Support marketing activities as required


Customer Expansion and Sales:

  • Responsible for expanding the customer account for future sales
  • Accountable for the profit, margin, and pricing for consulting services
  • Oversee the invoicing and credit terms for managed clients
  • Responsible for the new services Statement of Work (SOW) which contains the resource plan and project execution timelines

What you’ll have...


  • Education: Bachelor's degree in operations research, industrial engineering, production engineering, or a related field of study
  • Experience: 10+ years of supply chain experience that must include demand planning, assortment planning, order fulfillment, and allocation planning
  • 3+ years in each of the following: management of financial/ business plan with post-license sale revenue forecast (including annual/quarterly/monthly) managed with at least 80% accuracy; and managing project budgets, invoice process and accounting process for projects (including time and material, fixed bid, milestone acceptance)
  • 4+ years of experience resolving customer project issues, that must include escalating issues to the appropriate parties for the successful implementation of the project on time, budget, and scope
  • 5+ more years of experience interfacing closely with the R&D team to provide field level insight and customer issues
  • Skills: Implementations in Supply Chain Planning software, Relationship Building at Executive Level, Business Planning, Consulting, Project Management, Program Management


More about us…

With the latest increase in our valuation from $2.7B to $3.7B, o9 Solutions is one of the fastest-growing technology companies in the world today. Our mission is to digitally transform planning and decision-making for the enterprise and the planet. Our culture is high-energy and drives us to aim 10x in everything we do.



Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks, and many others.



Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Bangalore, Tokyo, Seoul and Munich.


o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, colour, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law

  • Director Product Management

    4 semanas atrás

    Sao Paulo, Brasil Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Director, Product Management

    Há 7 dias

    Sao Paulo, Brasil Mastercard Tempo inteiro

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • HR Director

    Há 3 dias

    Sao Paulo, Brasil Pacifica Continental Tempo inteiro

    HUMAN RESOURCES DIRECTOR One of our clients is currently looking for a HR Director to join their team in São Paulo. Name of the position: Human Resources Director for Brazil, Paraguay & Uruguay Location: São Paulo, SP - Brazil Work model: Hybrid, 3x a week at the office. Work contract: CLT **ACADEMIC BACKGROUND AND EXPERIENCE**: - **Academic...

  • Director/senior Director

    Há 7 dias

    Sao Paulo, Brasil Thermo Fisher Scientific Tempo inteiro

    Oversees daily operational excellence for area of responsibility and/or assigned projects. Mentors and supports Associate Directors, Directors and other members of their project teams. Collaborates cross functionally with other departments to meet overall business objectives and provide strategic input to new services. Provides global strategic direction,...

  • Director Client Management

    3 semanas atrás

    São Paulo, Brasil o9 Solutions, Inc. Tempo inteiro

    Be part of something revolutionaryWe have a vision. Our Digital Brain, o9’s AI-powered platform, is being used by global enterprises to drive their

  • Finance and Administration Director

    3 semanas atrás

    São Paulo, Brasil Lectra Tempo inteiro

    Lectra Brasil Ltda Finance and Administration Director We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we...

  • Finance and Administration Director

    3 semanas atrás

    São Paulo, Brasil Lectra Tempo inteiro

    Lectra Brasil Ltda Finance and Administration Director We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we...

  • Risk Management Consultant

    3 semanas atrás

    São Paulo, São Paulo, Brasil Munich Re Tempo inteiro

    Risk Management Consultant (m/f/d*) Munich Re has been present in the Brazilian insurance market for over 30 years. With the reinsurance market opening in April 2008, we were the first foreign reinsurer to be registered as a local company, consolidating our operation and becoming one of the leaders in the Brazilian reinsurance industry. As a subsidiary of...

  • Sales Director

    2 semanas atrás

    São Paulo, Brasil Redoma Capital Tempo inteiro

    SALES DIRECTOR - Redoma CapitalLocalização:São Paulo, SPModelo : presencialO que você fará:Reporte:Direto aos sócios(as).Liderança e Gestão:Liderar e desenvolver uma equipe comercial focada em atender clientes do esporte, artistas , empresários e executivos de diferentes nacionalidades.Estratégia Comercial:Desenvolver estratégias inovadoras para...

  • Commercial Director

    4 semanas atrás

    Sao Paulo, Brasil Teleflex Tempo inteiro

    **About Teleflex Incorporated** **Latin America -** The Latin America Region of Teleflex is headquartered in Morrisville, North Carolina, and supports our customers, distributors, sales managers and specialists in Mexico, Brazil, Colombia, Chile, Argentina and Puerto Rico. The Latin America Region sells a broad spectrum of medical devices and related...

  • Operational Excellence Director

    2 semanas atrás

    São Paulo, Brasil KINESSO Tempo inteiro

    Business OverviewKINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought...

  • Sales Director

    2 semanas atrás

    São Paulo, Brasil Redoma Capital Tempo inteiro

    SALES DIRECTOR - Redoma CapitalLocalização: São Paulo, SPModelo: presencialO que você fará:Reporte: Direto aos sócios(as).Liderança e Gestão: Liderar e desenvolver uma equipe comercial focada em atender clientes do esporte, artistas , empresários e executivos de diferentes nacionalidades.Estratégia Comercial: Desenvolver estratégias inovadoras...

  • Operational Excellence Director

    1 semana atrás

    São Paulo, Brasil KINESSO Tempo inteiro

    Business Overview KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has...

  • Operational Excellence Director

    2 semanas atrás

    São Paulo, Brasil KINESSO Tempo inteiro

    Business OverviewKINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought...

  • Operational Excellence Director

    2 semanas atrás

    São Paulo, Brasil KINESSO Tempo inteiro

    Business OverviewKINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn ‘action’ into ‘outcome’ for our clients, leveraging our unique capabilities in optimization, analytics, AI and experimentation. KINESSO has brought...

  • Client Development Coordinator

    3 semanas atrás

    São Paulo, São Paulo, Brasil MetrixLab Tempo inteiro

    The Client Development Coordinator will work closely with the Senior Client Director to answer all RFPs and explore opportunities within new and established accounts.

  • Director, Global Tax Services

    Há 7 dias

    Sao Paulo, Brasil BR 500 Assessoria Tecnica Atene Brazil Tempo inteiro

    **Position Summary**: The Director, Global Tax Services (Brazil) is responsible for driving the expansion of the Company’s tax and related advisory services in Brazil. Working in close partnership with Commercial and Marketing leaders, the Director, Global Tax Services, will act as the central point for aligning and coordinating priorities, developing and...

  • Marketing Director

    2 semanas atrás

    São Paulo, Brasil Samsung Electronics Tempo inteiro

    At Samsung, we are committed to making life better for people worldwide through innovative technology solutions. We seek a talented and experienced Marketing Director to join our Latin America Regional Office and drive growth through strategic marketing initiatives. This role requires availability for business travel and strong project management skills to...

  • Client Management

    4 semanas atrás

    Sao Paulo, Brasil HSBC Tempo inteiro

    Coordinate simple and complex projects of Cash Management. Focus on control and governance, including controls testing, project plans and documentation - Create project plan, project charters and presentations - Validate files and establish connectivity and perform tests in UAT - Support Sales in the pre-mandates and provide guidance whenever is required -...

  • Director, Strategy

    2 semanas atrás

    São Paulo, Brasil TransUnion LLC Tempo inteiro

    What We'll Bring: This leadership position is responsible for supporting all strategic endeavors across the International business unit, including but not limited to: development and delivery of strategic growth plans, leadership of select vertical market growth / transformation strategies and competitive analyses, strategy and planning coordination with...