SaaS Deployment Specialist

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.## **SaaS Deployment Specialist**## ## Infios is a global provider of a unique blend of logistics, 3PL, transportation, warehouse and mobile fleet management solutions. As an international, growth-oriented corporation, Infios serves the evolving and increasingly complex requirements of medium to large corporate operations. Through a culture of innovation, Infios strikes the perfect balance among client satisfaction, employee fulfillment and shareholder value through our accelerated logistics and warehousing software.## ## Infios currently has a full-time position open for a SaaS Deployment Specialist to work remotely in Brazil or India. This individual will have a proven record of accomplishment in supporting customer-facing activities and managing projects delivering on time projects.## ## This person will work with the Cloud Operations Team; a fast-paced team of highly technical employees tasked with delivering world class SaaS offerings to brand name recognizable customers.## ## What a Day in the Life looks like:## * ## Effective provisioning, installation, configuration, solution migration, and maintenance of systems hardware and software and other related Cloud infrastructure located within Infios’s Cloud network* ## Utilizes various automation, monitoring, and service management tools & techniques to troubleshoot issues and perform performance tuning* ## Involved in architectural decision making, and providing recommendations based on knowledge and past experience* ## Ensures that system infrastructure, operating systems, software systems, and security mechanisms adhere to best practices and organizational standards* ## Participates in technical research and development to enable continuing innovation and automation on SaaS migration and upgrades## ## **What you bring to the team:*** ## Technical Associate Degree or Bachelor Degree in IT, Computer Science, or related field* ## 3+ years of experience administering Cloud based infrastructure – AWS, Azure, OCI* ## Deep understanding of Microsoft technologies including Active Directory, Group Policy, Remote Desktop Services, IIS, Failover Clustering, and common server OS including Server 2022* ## Background in Microsoft SQL from a DBA and programming perspective* ## Experience with Terraform, Kubernetes, Helm, Jenkins, Python, PowerShell scripting is a plus* ## SOC, PCI, and other compliance standards knowledge a plus* ## Previous experience working on Infios systems is a plus* ## Experience managing projects in a customer facing role* ## **Must be able to pass a full background check**## **Other Talent*** Ability to provide superior customer satisfaction* Enjoys intellectual challenges/troubleshooting* Strong written and verbal communication skills facilitated by excellent interpersonal skills* Ability to manage stress in a productive manner* Ability to confidently deal with clients and deliver messages effectively* Ability to use critical thinking and logic skills to isolate and resolve technical issues in a timely manner* Ability to prioritize and escalate where necessary* Attention to detail, ability to manage changing priorities and be focused, motivated and enthusiastic* Possess strong sense of teamwork, integrity, self-motivation, positive attitude, and initiativeThe successful candidate will have a proven ability to be self-motivated, perform effectively under minimum supervision, and driven to deliver world class services. This position requires a person who takes pride in the commitment to the position with a high degree of professionalism.Please include the position number in your cover letter. While we thank all those who apply, please note that we will only be contacting those selected for an interview.**Why join us**At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.**We believe the future is better when supply chains work better.**We are an equal-opportunity employer and committed to inclusion in the workplace.At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site.#J-18808-Ljbffr